Rouaa Altinawi
Wollongong,NSW
Summary
Personable property sales consultant provides guidance to both buyers and sellers in marketing and purchasing properties under good terms and at perfect price. Dynamic individual possessing strong knowledge of real estate trends coupled with outstanding communication and time management abilities. Currently seeking opportunity to expand skills and contribute to company success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Property Sales Consultant
St Trinity Property Group
Sydney, New South Wales
04.2023 - Current
- Negotiated contracts as skilled representative for either side, obtaining favorable terms for clients and smoothing process
- Skillfully managed sales processes from listing and marketing through final closings
- Boosted sales by incorporating smart social media marketing and eye-catching photography
- Delighted clients by locating and securing ideal properties for individual needs
- Helped buyers obtain financing and locate desirable properties within desired areas
- Helped clients understand the process of buying off the plan and draw an investment plan to grow their future property portfolio
- Worked on various projects in NSW & Queensland which included brand new apartments and house & land packages.
Flood Storm Call Operator Training
NSW State Emergency Service (SES)
Wollongong, NSW
04.2022 - Current
- Responded promptly and professionally to customer inquiries, requests, and complaints about flood and storm related issues
- Operated call center telephone console to answer incoming calls and direct them to appropriate personnel
- Utilized problem-solving skills when responding to difficult customer inquiries or rescue situations
PROPERTY MANAGER
The Agency
Wollongong, New South Wales
11.2021 - 04.2023
- Managed tenant files, financial accounts and maintenance histories
- Handled operational oversight for properties, setting budgets and supervising office staff
- Communicated with vendors and contractors concerning work scheduling, billings and certificates of insurance
- Completed background checks, monitored credit histories and assessed overall rental eligibility to properly process rental applications
- Established professional relationships with vendors, suppliers and contractors to increase rapport
- Collected rent, deposits and advance after signing contracts
- Satisfied both tenants and owners, effectively managing relationships, and handling routine needs
PROPERTY OFFICER
PRDnationwide Dapto
Dapto, New South Wales
07.2019 - 10.2021
- Coordinated general maintenance and repairs to keep facilities operational
- Conducted apartment tours for potential tenants and answered questions about the properties
- Conducted unit move-out inspections to identify necessary repairs and record damages
- Communicated with vendors and contractors concerning work scheduling, billings, and certificates of insurance
- Distributed flyers and posted listings online to advertise new and vacant properties.
Education
Bachelor of Property - Investment, Valuation & Property Development -
International College of Management, Sydney
02.2024
Skills
- Regulatory compliance
- Inspect buildings
- Relationship building
- Organizational skills
- Project planning
- Customer service
- Critical thinking
- Flexible
- Problem resolution
- Friendly, positive attitude
- Active listening
- People skills
- Planning
Languages
Arabic, Proficient (C2)
Languages
Arabic
Native/ Bilingual
Certification
- Cert IV License in Real Estate
References
References available upon request.
Timeline
Property Sales Consultant
St Trinity Property Group
04.2023 - Current
Flood Storm Call Operator Training
NSW State Emergency Service (SES)
04.2022 - Current
PROPERTY MANAGER
The Agency
11.2021 - 04.2023
PROPERTY OFFICER
PRDnationwide Dapto
07.2019 - 10.2021
Bachelor of Property - Investment, Valuation & Property Development -
International College of Management, Sydney
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