ROUDELL ENEL TAN
Brunswick West,VIC
Summary
I’m an energetic professional with experience in warehouse operations, barbering, and account management. I quickly pick up new skills and have been recognized for my work. In 2022, I was nominated for Pre-Apprentice of the Year by Master Builders Victoria, and in 2021, I won Student Barber of the Year from The Masters Institute of Creative Education. I’m known for being adaptable and committed to quality. I’m ready to use my skills and drive to help a team that values hard work and great service.
Overview
6
6
years of professional experience
Work History
PROFESSIONAL BARBER
RACV City Club
01.2018 - Current
- Assisted with administrative tasks such as answering phone calls, managing correspondence, and maintaining accurate client records to support smooth business operations.
- Managed store operations, trained colleagues, and showcased adaptability in a fast-paced environment, emphasising strong multitasking skills and the ability to thrive under pressure.
- Contributed to salon marketing efforts through engaging social media content showcasing before-and-after photos of client transformations.
- Leading by example & providing clear direction with positive encouragement to team members.
- Building rapport with all clients, and ensuring your finding common interests with clients that sit in your chair.
- Assisting with day to day tasks given by managers or assistant managers.
- Mentored junior barbers in advanced cutting techniques and styling methods, improving overall team performance.
INTERNAL ACCOUNT MANAGER
Aramex
01.2023 - 06.2023
- Worked closely with Sales teams to develop tailored solutions for new clients, resulting in increased revenue generation opportunities.
- Worked effectively under pressure to meet client demands and expectations, emphasising a client-centric approach.
- Delivered exceptional customer service by promptly resolving issues that arose during the course of daily operations.
- Established lasting relationships with key decision-makers within client organisations, fostering trust and loyalty over time.
Warehouse Assistant
Winit Co.
03.2018 - 12.2018
- Loaded and unloaded delivery trucks promptly for further distribution.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
Education
Certificate III - Barbering
The Masters Institute of Creative Education
Melbourne, VIC03.2021
Certificate II - Building And Construction (Carpentry)
Kangan Institute
Broadmeadows, VIC09.2022
Skills
- Problem-solving abilities
- Customer Service
- Quick Learner
- Attention to Detail
- Adaptability
- Strong Work Ethic
Awards
- Nominated as Pre-Apprentice of the Year 2022
Master Builders Victoria
- Student of the Year Award 2021
The Masters Institute of Creative Education
Additional Information
- Basic First Aid & Providing CPR
- Working with Children Check
- White Card
Languages
English
Native or Bilingual
Malay
Native or Bilingual
Indonesian
Native or Bilingual
Chinese (Mandarin)
Elementary
References
Available upon request
Timeline
INTERNAL ACCOUNT MANAGER
Aramex
01.2023 - 06.2023
Warehouse Assistant
Winit Co.
03.2018 - 12.2018
PROFESSIONAL BARBER
RACV City Club
01.2018 - Current
Certificate III - Barbering
The Masters Institute of Creative Education
Certificate II - Building And Construction (Carpentry)
Kangan Institute
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