Isabella Nguyen
Summary
Enthusiastic student who is willing to learn new skills and attributes like working in a pressuring environment plus relationships with team members. Friendly and helpful when assisting those in the work environment and is able to work in a flexible manner to accommodate management needs. Takes on tasks with a positive attitude to accomplish team goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Food and Beverage Attendant
RACV City Club
03.2024 - Current
- Greeted and seated guests to provide friendly and welcoming experience.
- Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Resolved customer complaints promptly and professionally, turning potentially negative experiences into positive ones.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Adhered to food safety guidelines consistently, maintaining a safe and sanitary working environment at all times.
Volunteer
Gilson College - Taylors Hill
01.2023 - 11.2023
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Work Experience
Mackellar Primary School
06.2022 - 06.2022
- Assisted students with developing skills and helping them with extending their knowledge
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Developed and maintained relationships with staff members and students
Education
Gilson Secondary College
12.2024
Skills
- Recordkeeping
- Operations Support
- Flexible Schedule
- Adaptability and Dependability
- Social Media Management
- Teamwork and Collaboration
Attributes
- Flexible: Able to adapt to a dynamic environment and integrate self into the team
- Communication skills: Able to communicate to participate in a team effort. Open to asking for clarification and heeding advice.
- Honest and Reliable: Strong sense of morals and ethics. Able to follow privacy regulations to ensure that confidential information is not disclosed to unauthorized individuals
- Time Management Skills: Able to manage time efficiently and prioritize tasks based on urgency and importance
References
Available upon request
Certification
Certificate III in Allied Health
Timeline
Food and Beverage Attendant
RACV City Club
03.2024 - Current
Volunteer
Gilson College - Taylors Hill
01.2023 - 11.2023
Work Experience
Mackellar Primary School
06.2022 - 06.2022
Gilson Secondary College
Certificate III in Allied Health
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