Roukaya El-zaghir
Snap Fitness 24/7
Sydney,NSW
2
Languages
2
Certifications
8
years of professional experience
Friendly and reliable individual with customer service and reception experience. Confident communicating with customers, answering questions, and helping with everyday tasks. A quick learner who works well with others and is committed to providing positive and helpful customer service.
Work History
Receptionist
4 Months- Greet members, answer basic questions, and direct visitors to the appropriate gym services.
- Maintain an organized reception area and support a smooth front desk experience throughout each shift.
- Process new member paperwork and update basic records with care and attention to detail.
- Support gym operations by coordinating routine front desk tasks and responding to walk-in requests.
GYM INSTRUCTOR
1 Month- Led group fitness classes in a positive, motivating environment for participants.
- Instructed clients on proper exercise technique to improve safety and workout effectiveness.
- Maintained gym equipment and a clean, organized training space to support safe workouts.
- Answered client questions promptly and adapted support to individual needs with a customer-focused approach.
MARTIAL ARTS INSTRUCTOR
1 Year 1 Month- Maintained clean, organized work areas to promote efficiency and team safety.
- Learned required duties quickly and applied them consistently to support daily operations.
- Completed assigned jobs quickly and accurately to keep team workflows moving smoothly.
- Built cooperative relationships with coworkers and managers to strengthen coordination on shift.
CUSTOMER SERVICE
2 Months- Collaborated with pharmacy staff to maintain inventory levels and organize stock efficiently.
- Organized stock areas to keep products accessible, orderly, and ready for daily pharmacy use.
- Maintained a clean, organized, and safe work area through consistent cleaning and workplace safety procedures.
Education
Certificate IV - Fitness
Certificate III - Fitness
Currently enrolled
Year 11
Skills
Workout plan development
Group fitness instruction
Exercise technique instruction
Fitness class planning
Customer service
Workplace safety
Equipment maintenance
Inventory control
Teamwork
Cleaning procedures
Certification
Achieved a group fitness instructor certificate
Languages
Arabic | Fluent
English | Fluent
Availabilities
Monday, Tuesday and Thursday 9am-5pm
Timeline
Receptionist
Snap Fitness 24/7
06.2026 - CurrentRead More
GYM INSTRUCTOR
Fortitude
10.2025 - 11.2025Read More
MARTIAL ARTS INSTRUCTOR
U4C Martial Arts
11.2020 - 12.2021Read More
CUSTOMER SERVICE
Chester Square Pharmacy
08.2018 - 10.2018Read More
Salamah College
Year 11
Read More
TAFE NSW
Certificate III from Fitness
Read More
TAFE NSW
Certificate IV from Fitness
Read More