Rowan Buckley

Responsible for strategic delivery programs across ASIC Remediation, Digital Risk, Collections, Financial Hardship, Regulatory Compliance, Customer Notifications, Products and Lending platforms within ANZ. Worked closely with executive stakeholders, technology teams, operational leaders, and external vendors to deliver business-critical outcomes.

Senior Project Manager – ASIC Matters Remediation Program – ASIC Breach Reporting

• Responsible for the project team delivering ANZ Board and ASIC-approved remediation activities relating to ASIC breach reporting obligations. Manage cross-stream coordination across the broader remediation program, including governance reporting, budget oversight, resource management, and executive stakeholder engagement. Partner closely with 1st and 2nd Line Business Assurance teams to develop milestone closure memoranda supporting independent review and audit activities conducted by ASIC-appointed Promontory. Drive delivery alignment, governance compliance, risk management, and strategic remediation outcomes within a highly regulated environment.

Senior Project Manager – Digital Risk & Transformation

• Responsible for leading Collection and Hardship programs of work. Directed enterprise initiatives including Hardship Simulation environment, implanting the Equifax Plato Debt Collections Platform within ANZ, and In-App Customer Nudges for collection and hardship scenarios to meet regulatory commitments. Managed end-to-end delivery including initiation, funding submission and management, agile planning, dependency management, governance reporting, delivery execution, and operational transition.

Product Owner - Lending Securities Management

• Led discovery, mobilisation, and delivery planning for a strategic Lending Securities Management platform established in response to APRA regulatory requirements arising from the Banking Royal Commission. Established and led the agile squad, including development of delivery backlogs, prioritisation frameworks, sprint planning cadence, and stakeholder governance processes. Partnered with business, risk, compliance, and technology stakeholders to align delivery outcomes with regulatory obligations, operational controls, and enterprise transformation objectives.

Product Owner – KYC Rules Engine (Fenergo)

• Led discovery and delivery planning for strategic eKYC program with strong regulatory alignment to AUSTRAC and APRA obligations. Established the agile squad and led the development of the delivery backlog, prioritization frameworks, sprint planning cadence, and stakeholder governance processes.

Workstream Performance Lead – In-App Customer Notifications

• Managed delivery coordination across multiple agile squads and tribes. Facilitated Big Room Planning activities, prioritised cross-functional backlogs, tracked delivery performance metrics, and supported continuous delivery outcomes.

Senior Business Analyst / Delivery Lead

• Delivered key initiatives including the internal Siebel KYC Solution and Credit Decision Platform. Led workshops, captured requirements, facilitated stakeholder engagement sessions, and provided strategic delivery insight across Retail, Institutional, Wealth, and Customer Data divisions.

Chapter Lead – Capability Development

• Mentored analysts and delivery professionals, established collaborative forums, improved delivery standards, and supported team capability uplift through coaching and agile practices.