Roya Hussaini
Merrylands,NSW
Summary
Versatile and dynamic, with a proven track record at Specialist Medical Imaging, I excel in communication and attention to detail. Demonstrated adaptability through diverse roles, enhancing customer satisfaction and streamlining operations. Achieved significant improvements in process efficiency, leveraging time management skills and a commitment to excellence.
Overview
4
4
years of professional experience
Work History
Receptionist
Specialist Medical Imaging
Parramatta, NSW
02.2024 - 01.2025
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Sonography Student
Western Sydney University
Sydney, NSW
07.2023 - 01.2024
- Exhibited strong teamwork skills by assisting fellow students during practical exams or clinical scenarios when needed.
- Increased diagnostic accuracy by consistently maintaining a high level of attention to detail during sonogram examinations.
- Cultivated positive relationships with patients, fostering trust and open communication for more accurate diagnoses.
- Delivered high-quality images by adhering to proper scanning techniques and protocols per physician orders.
- Applied critical thinking skills to assess potential complications or abnormalities during ultrasound examinations.
- Collaborated with interdisciplinary teams for optimal patient care and accurate diagnosis.
- Exemplified professionalism by maintaining patient confidentiality and adhering to ethical standards at all times during clinical rotations.
- Improved report accuracy by thoroughly documenting findings from each examination according to established guidelines.
- Maintained up-to-date knowledge of sonography best practices through continuing education courses and professional development opportunities.
Tutor
Kumon Tutoring Center
Granville, NSW
01.2023 - 06.2023
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Warehouse Assistant
Coles Distribution Centre
Kerrs Creek, NSW
03.2022 - 12.2022
- Loaded and unloaded delivery trucks promptly for further distribution.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
- Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely.
- Reduced order processing time by effectively coordinating with team members to pick, pack, and ship products quickly.
Retail Sales Associate
Priceline Pharmacy
Parramatta, NSW
05.2021 - 02.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
Education
Bachelor In Medical Laboratory Science - Radiology
Western Sydney University
Sydney, NSWSkills
- Time management
- Flexibility
- Communication
- Adaptability
- Customer Service and support
- Attention to Detail
Gym, Hiking and Sports
I'm passionate about staying active, and my hobbies reflect that. The gym is key to my routine, helping me push my limits and improve my fitness. Hiking allows me to enjoy nature while challenging myself on new trails, offering a perfect balance of exercise and tranquility. I also love sports for the energy, teamwork, and excitement they bring. These activities keep me motivated and help me feel at my best.
Timeline
Receptionist
Specialist Medical Imaging
02.2024 - 01.2025
Sonography Student
Western Sydney University
07.2023 - 01.2024
Tutor
Kumon Tutoring Center
01.2023 - 06.2023
Warehouse Assistant
Coles Distribution Centre
03.2022 - 12.2022
Retail Sales Associate
Priceline Pharmacy
05.2021 - 02.2022
Bachelor In Medical Laboratory Science - Radiology
Western Sydney University