Summary
Overview
Work History
Education
Skills
Availability
Timeline
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Roz Abdulrazzak

Roz Abdulrazzak

Manning,W.A.

Summary

I am 18 years old and currently studying at University for a Health Science degree. I am outgoing and enthusiastic. I love fashion, makeup and retail! I have been with many friendly retail professionals with a successful background in sales and marketing. I like to meet sales-goal attainment and customer satisfaction through exceptional customer relations and sales abilities. I am committed to being positive and strengthening customer experiences.

Overview

3
3
years of professional experience

Work History

Retail Sales Assistant

Baby Bunting
11.2022 - 01.2023
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Helped customers manage large purchases by collecting items from shelves and storage locations.
  • Tracked down hard-to-find merchandise at diverse locations.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Stock intake every hour

Retail Sales Assistant

Smiggles, Just Group Company
08.2022 - 11.2022
  • Greeted customers and helped with product questions, selections and purchases.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Customer service to complete purchases, locate items and join reward programs.
  • Answered product questions with knowledge of sales & store promotions.
  • Stock intake

Cashier

Tutti Frutti
09.2021 - 08.2022
  • Handling money
  • Customer service
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.

All Rounder

Nandos
07.2021 - 09.2021
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Developed and maintained courteous and effective working relationships.

Waitress, Barista

Shesh Besh Restaurant
01.2020 - 02.2021
  • Cleaned counters, machines, utensils and seating areas daily.
  • Created hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Made and served brand-specific café beverages per day with speed, quality and consistency.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Greeted new customers, discussed specials and took drink orders.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Used cash registers and credit card machines to cash out customers.

Education

Volunteering – Como Secondary College

High School Diploma -

Como Secondary College
Como, WA
11.2021

Master of Science - Health sciences

Curtin University
2022

Skills

  • Effective Customer Communication
  • Stock Management
  • Cash Handling
  • Product and Service Sales
  • Till Counting
  • POS Transactions
  • Strong Communication and Interpersonal Skills
  • Flexible Hours
  • Delivery Arrangements
  • Building Customer Loyalty
  • Gift Wrapping
  • Meeting Sales Goals
  • Positive Customer Engagement

Availability

Monday 9am-5:30pm  


Tuesday 9am-5:30pm


Wednesday 9am-5pm


Thursday 9am-9pm


Friday 9am-5pm


Saturday 9am-5pm

Sunday 11am-5pm

Timeline

Retail Sales Assistant

Baby Bunting
11.2022 - 01.2023

Retail Sales Assistant

Smiggles, Just Group Company
08.2022 - 11.2022

Cashier

Tutti Frutti
09.2021 - 08.2022

All Rounder

Nandos
07.2021 - 09.2021

Waitress, Barista

Shesh Besh Restaurant
01.2020 - 02.2021

Volunteering – Como Secondary College

High School Diploma -

Como Secondary College

Master of Science - Health sciences

Curtin University

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Roz Abdulrazzak