ROZEL JOYCE ESPELINBERGO
Camillo,WA
Summary
A highly motivated and detail-oriented Laboratory Assistant with over 3 years of hands-on experience in a fast-paced mineral laboratory environment. Proficient in XRF operations including sample fusion, loading fused beads, operating robot systems, and using SuperQ and Zetium software. Experienced in equipment maintenance, documentation, and ensuring analytical integrity through adherence to strict safety and quality standards. Demonstrates a strong work ethic, with the ability to work both independently and collaboratively to meet operational goals.
Overview
9
9
years of professional experience
Work History
Lab Assistant/ XRF Operator
Bureau Veritas
03.2022 - Current
- Perform sample preparation tasks including weighing, fluxing, and fusing of mineral samples for XRF analysis
- Load fused beads into XRF instruments and operate robotic loading systems as required
- Support the operation and monitoring of XRF systems (e.g., Zetium, SuperQ)
- Conduct routine equipment checks, perform minor maintenance, and report malfunctions
- Maintain accurate records of sample tracking, batch data, and preparation steps
- Ensure all work complies with safety regulations and internal quality procedures
- Assist with housekeeping and general cleanliness of the XRF area
- Support other laboratory tasks as directed, including reagent preparation and inventory control
- Collaborate with team members to meet daily production and turnaround targets
- Follow standard operating procedures (SOPs) and report any deviations or non-conformances
Food Process Worker
Hello Fresh
09.2020 - 03.2022
- Assemble and pack meal kit ingredients according to portion specifications and recipe requirements
- Handle fresh produce, meat, dairy, and pantry items with care to maintain product integrity
- Operate within a cold storage environment (chillers, fridges) for extended periods
- Conduct visual inspections of ingredients to ensure quality and freshness
- Follow strict hygiene, safety, and Good Manufacturing Practice (GMP) standards
- Maintain cleanliness of work areas and participate in regular cleaning and sanitising procedures
- Accurately label, seal, and box packaged meal kits for dispatch
- Report damaged goods, stock discrepancies, or quality issues to supervisors
- Work as part of a team to meet daily production and packaging targets
- Rotate tasks as required across multiple production zones ( Kitting, Food Assembly 1& 2)
Factory Worker
Elite Linen Services
08.2018 - 03.2020
- Sort and categorise incoming soiled linen based on type, fabric, and degree of soiling
- Load and unload machines safely and efficiently to maintain production flow
- Monitor machine cycles, temperatures, and chemical levels, ensuring optimal results
- Inspect cleaned items for stains, damage, or missed processes, and reprocess when necessary
- Fold and package clean linens according to customer specifications and quality standards
- Maintain a clean and organised factory work area, following safety and hygiene regulations
- Assist with basic maintenance tasks and promptly report equipment malfunctions
- Collaborate with factory team members to meet daily production and dispatch targets
Secretarial Assistant
Hanjin Heavy Industries and Construction
09.2017 - 03.2018
- Manage incoming and outgoing correspondence (emails, letters, reports)
- Organise and schedule meetings, appointments, and travel arrangements for staff and managers
- Maintain and update filing systems for technical documents, contracts, and project records
- Prepare reports, minutes of meetings, and presentations as required
- Coordinate communication between departments, shipyard personnel, and suppliers
- Assist with document control for shipbuilding projects, including blueprints, permits, and quality assurance records
- Monitor inventory and order office supplies to support project teams
- Uphold confidentiality and professionalism when handling company and client information
- Assist with timesheet tracking, leave forms, and general HR administration if required
- Handles cash reimbursements/payment requisition of the superiors
Collections Agent
IQOR Clark
04.2016 - 02.2017
- Make outbound calls to customers with overdue accounts to discuss outstanding balances
- Negotiate and establish payment plans in accordance with company policies
- Handle inbound calls and respond to account inquiries and disputes professionally
- Update and maintain accurate records of customer interactions and payment arrangements in the system
- Follow compliance guidelines, privacy policies, and financial regulations (e.g., ACCC, ASIC)
- Escalate complex or high-risk cases to supervisors or relevant departments as needed
- Work towards daily and monthly collection targets and KPIs
- Deliver high levels of customer service while handling potentially sensitive or difficult conversations
- Identify and flag potential hardship cases and refer to the appropriate team
- Participate in ongoing training and team meetings to stay up to date with procedures and tools
Education
Cert. IV in Laboratory Techniques -
LTT Group Pty Ltd Perth
Perth WA09-2025
Bachelor of Science - Tourism Management
Columban College
Philippines03.2016
Skills
- Excellent Written and Verbal Communication
- Punctuality and Reliability
- Goal Setting
- Meeting Deadlines
- Problem Solving
- Attention to Detail
- Fast Learner
- Analytical Thinking
- Positive Attitude
- Ability to Work in a Team
- Lab safety protocols
Languages
English
Full Professional
Tagalog (Filipino)
Native or Bilingual
KEY STRENGTHS
- Written and verbal communication skills
- Can work with or without supervision
- Ability to work in a fast-paced environment
- Openness to learn new systems and techniques
- Oriented in Microsoft Word and Excel
PLACEMENT EXPERIENCE
- Carer at Aegis Karalee, 68 Lyall St, Redcliffe WA 6104, 2020
- Food & Beverage Assistant at Interpark Hotel, Subic Bay Freeport Zone, Olongapo City, Philippines, 2017
- Administrative Intern at Delta Airlines, NAIA Terminal 3, Pasay City, Philippines, 2015-2016
Timeline
Lab Assistant/ XRF Operator
Bureau Veritas
03.2022 - Current
Food Process Worker
Hello Fresh
09.2020 - 03.2022
Factory Worker
Elite Linen Services
08.2018 - 03.2020
Secretarial Assistant
Hanjin Heavy Industries and Construction
09.2017 - 03.2018
Collections Agent
IQOR Clark
04.2016 - 02.2017
Cert. IV in Laboratory Techniques -
LTT Group Pty Ltd Perth
Bachelor of Science - Tourism Management
Columban College
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