Rubaisha Abdullah
Sydney,NSW
Summary
Proficient Client Support Officer with experience in managing operations and facilitating training. Known for effective communication and collaboration, consistently delivering timely responses to client inquiries and supporting team development through Microsoft tools training.
Overview
4
4
years of professional experience
Work History
Client Support Officer
Ames Australia
Sydney , NSW
10.2023 - Current
- Delivered prompt responses to client inquiries via multiple communication channels.
- Assisted clients in understanding product features and services offered by the organization.
- Drafted and edited correspondence and internal communications for distribution.
- Compiled financial statements and invoices for billing purposes.
- Provided administrative support for department staff, including calendar management, meeting coordination, travel arrangements, and expense reports.
- Facilitated front desk services, functioning as first point of contact for both external and internal personnel.
- Answered phone calls and directed inquiries to appropriate departments.
- Facilitated training sessions on Microsoft tools for team members.
Retail Sales Associate
YD
Sydney, NSW
01.2022 - 12.2024
- Assisted customers with product selection and inquiries on store merchandise.
- Managed daily operations of a high-volume retail store.
- Coordinated promotional events to boost customer engagement and sales.
- Resolved customer complaints effectively to maintain satisfaction and loyalty.
- Managed daily operations by completing purchasing, inventory control, merchandising and product distribution tasks.
Education
Graduate Certificate - Finance And Mortgage Broking
TAFE NSW
NSW12-2024
High School Diploma -
Evans High School
Sydney, NSW12-2021
Skills
- Financial analysis
- Customer service
- Microsoft Office
- Communication skills
- Project management
- Data entry
- Client relationship management
- Meticulous attention to detail
Accomplishments
- School Captain
- 90+ ATAR
- Experience in law school
Languages
English
Native/ Bilingual
Urdu
Native/ Bilingual
Hindi
Professional
Punjabi
Professional
Arabic
Limited
References
References available upon request.
Timeline
Client Support Officer
Ames Australia
10.2023 - Current
Retail Sales Associate
YD
01.2022 - 12.2024
Graduate Certificate - Finance And Mortgage Broking
TAFE NSW
High School Diploma -
Evans High School
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