Rubin Dhungana
Clayton,VIC
Summary
Dynamic customer service professional with a proven track record at Momonbityzes, excelling in customer satisfaction and reliability. Demonstrated patience and composure in high-pressure situations, effectively resolving concerns and ensuring a welcoming environment. Skilled in processing transactions accurately, contributing to a seamless customer experience.
Personable and reliable with strong commitment to providing excellent customer service and maintaining positive shopping experience. Knowledgeable in handling transactions and managing customer inquiries efficiently. Delivers welcoming environment aimed at enhancing customer satisfaction and loyalty.
Overview
1
1
Certification
Work History
Customer Service Cashier
Momonbityzes
06.2025 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
Certificate III - Individual Support ( Ageing And Disability)
Attain Skills
Melbourne, VIC08-2025
High School Diploma -
Southwestern State College
Nepal10-2024
Advance Barista Training - Coffee Craft And Training
Jeev Career Institute Pvt. Ltd
Nepal03-2025
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
Certification
Certificate Iii in Ageing and
Individual Support
Current First Aid
National Police Check
Languages
English
Professional Working
Timeline
Customer Service Cashier
Momonbityzes
06.2025 - Current
Certificate III - Individual Support ( Ageing And Disability)
Attain Skills
High School Diploma -
Southwestern State College
Advance Barista Training - Coffee Craft And Training
Jeev Career Institute Pvt. Ltd
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