Ruby Allard
Torrens Park,South Australia
Summary
Throughout my previous Experience i have gained extensive hospitality knowledge, understanding and skills in front and back of House departments. I am an organized and dependable candidate successful at managing multiple positions with a positive attitude.
Overview
6
6
years of professional experience
Work History
Olive Restaurant
Olive Restaurant
10.2023 - Current
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Facilitated seamless dining experiences for large parties by coordinating orders and special requests.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
FOH waitress and Bartender
Modbury Plaza Hotel
01.2021 - Current
- Acknowledging, welcoming and greeting guests, Mixing and preparing a variety of cocktails mixed drink and wine orders, Learnt information on a variety of wine specialties in order to assist customers with preferences, Maintaining stock levels and orders to prevent shortages of critical items to ensure the availability of menu items, Accessing guess demeanor and calling intoxicated behavior and underage drinkers to the attention of management using my RSA (responsible service of alcohol), Setting up and coordinating a range of special events and private functions, Operating a coffee machine and furthering barista skills making a variety of caffeinated beverages, Serving and distributing food orders and meals to patrons including takeaway orders, Consistently keeping the bar area and restaurant clean, Wiping, cleaning and resetting tables in the restaurant and outside alfresco area, Operating a cash register with cash and EFTPOS, H&L system, Problem solving technical difficulties
FOH, BOH café all rounder
Delicia Acai and Protein Bar
01.2021 - 01.2022
- Prepped acai mixture and other ingredients, Cash handling/EFTPOS, Serving and distributing meals and beverages/ take-away, Learnt food safety, Operated uber eats, menu log and door dash, Operating coffee machine/ Barista skills, Dishwashing & up keeping a clean kitchen, Made a variety of smoothies, acai bowls, cold and hot beverages and food items.
FOH waitress
Blue Gums Hotel
01.2020 - 01.2021
- Operating H&L till system, Cash handling/EFTPOS, Serving and distributing meals and beverages/ take-away, Dishwasher, Table management and set up, Operating coffee machine/ Barista skills, Training new employees
Barista, Waiter, Cook, Retail checkout worker
Romeos Foodland Cafe
01.2019 - 01.2020
- Operating registers, Cash handling/EFTPOS, Serving and distributing meals and beverages/ take-away, Table management and set up, Preparing a variety of foods/ beverages, Operating coffee machine/ Barista skills, Opening and closing experience, Counting tills, Training new employees
Waitress/ Cafe Assistant
Caffe Di Crema
01.2018 - 01.2019
- Operating registers, Cash handling/EFTPOS, Serving and distributing meals and beverages/ take-away orders, Cleaning and store up-keep, Table management and set up, Preparing a variety of foods/ beverages
Education
Marden Senior College
Marden, SA2022
Skills
- Cash and EFTPOS handling
- POS and register operating
- Stock pricing
- Stock display experience
- Customer service
- Coffee machine operating
- Wine pairing
- Efficient food ordering distribution
- Problem solving
Availability
Full Time
Residential Suburb
Torrens Park, SA 5062
Personal Information
Date of Birth: 02/07/2004
References
- James Harrison, Manager, Modbury Plaza Hotel, 0430504642
- Kassandra Lee, Prior Bistro Manager, Blue Gums Hotel, 0466493034
Timeline
Olive Restaurant
Olive Restaurant
10.2023 - Current
FOH waitress and Bartender
Modbury Plaza Hotel
01.2021 - Current
FOH, BOH café all rounder
Delicia Acai and Protein Bar
01.2021 - 01.2022
FOH waitress
Blue Gums Hotel
01.2020 - 01.2021
Barista, Waiter, Cook, Retail checkout worker
Romeos Foodland Cafe
01.2019 - 01.2020
Waitress/ Cafe Assistant
Caffe Di Crema
01.2018 - 01.2019
Marden Senior College
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