Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Buying Assistant
Aldi
08.2021 - 01.2024
Creating tenders and contracts. Liaising with clients taking meeting minuses, data entry.
Managed sample requests from vendors ensuring timely receipt of samples for buyer evaluations.
Prepared comprehensive reports on buying trends, helping buyers make informed decisions about product selections.
Negotiating contracts for better pricing.
Achieved timely delivery of products by closely monitoring shipping schedules and addressing potential delays.
Conducted regular market research to identify emerging trends and opportunities.
Assistant Branch Manager
St George Bank
12.2019 - 08.2021
Assisting Branch manager with admin tasks & working towards KPI's.
Oversaw successful completion of internal audits, demonstrating strong adherence to bank policies and regulations.
Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
Assisted in creating a welcoming branch atmosphere by maintaining cleanliness, organization, and visually appealing displays of promotional materials.
Built rapport with account holders by reaching out with product recommendations and account updates.
Crew Member
Blacktown RSL Club
01.2018 - 12.2019
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Improved customer satisfaction by providing friendly and efficient service at the register.
Cleaned and maintained all areas of restaurant to promote clean image.
Provided excellent customer service by greeting customers and meeting quality expectations.
Kept food preparation area, equipment, and utensils clean and sanitary.
Promoted a positive work environment through effective communication and teamwork among staff members.
Worked flexible hours which included nights, weekends and public holiday shifts.
Manger
Aldi Winston Hills
05.2017 - 12.2019
Maintained team efficiency by delegating daily activates, monitoring output and rewarding positive contributions.
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Onboarded new employees with training and new hire documentation.
Stock take and waste control management
Department Manager
Mc Donald's
06.2014 - 05.2017
Increased efficiency and team productivity by promoting operational best practices - worked actively with managers on the team to create a motivating work environment -reduce waste and developed strategies that aligned with profit and targets.
Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
Communicated with managers of other departments to maintain transparency.
Education
Year 12
Mitchell High School
Blacktown, NSW
11.2014
Skills
Management skills
Customer service
Leadership skills
Team player
Reception / admin experience
Food safety
Cash handling
Time management
Relationship building
Prioritise and planning
Goal setting
Adaptable
Loan processing
Staff recruitment and hiring
Computer skills
Vendor evaluation
Supplier management
Pricing Strategies
Trend Analysis
Sourcing Expertise
Supplier Relationship Management
Supply Chain Optimization
References
Courtney Lee Kelsey, 0452225397, courtneyleekelsey@yahoo.com.au