Ruby Bligh
Chelmer,QLD
Summary
Experienced worker with a robust background in customer service, skilled in managing multiple tasks efficiently under pressure. Known for delivering exceptional service with a warm and approachable demeanor, both over the phone and in person. Adept at handling diverse responsibilities such as scheduling, managing records, and addressing inquiries with professionalism and empathy, creating a welcoming environment for patients and supporting clinic operations effectively.
Overview
2
2
years of professional experience
Work History
Service Supervisor
Coles
Corinda, QLD
12.2022 - Current
- Independently managed store opening and closing procedures, ensuring completion of all tasks and maintaining store readiness and condition.
- Cultivated strong customer relationships through personalised interactions, enhancing customer satisfaction and loyalty.
- Collaborated effectively with team members, providing guidance and instructions on roles and responsibilities during shifts to ensure smooth operations and team coordination.
- Maintained store cleanliness and organisation by tidying areas, restocking inventory, and performing cleaning duties as needed.
- Assisted customers with inquiries, processing refunds, and exchanges to ensure a positive shopping experience and resolve issues effectively.
Customer Service Cashier
Ekka Stand Attendant
Bowen Hills , QLD
08.2022 - 08.2024
- Managed inventory levels by restocking items and organizing displays to maximize product visibility and sales.
- Engaged with customers to address inquiries, process refunds and exchanges, and resolve any issues promptly.
- Ensured the stand was consistently clean, organised, and visually appealing to attract and retain customer interest.
- Collaborated with team members to maintain a smooth operation of the stand, including setting up and dismantling displays as needed.
Restaurant Server / Canteen Attendant
Osteria Epoca
Yeronga , QLD
04.2022 - 08.2022
- Maintained cleanliness and organisation of the canteen area, including food preparation surfaces, equipment, and dining areas, adhering to health and safety regulations.
- Engaged with customers to address their needs, provide information on menu items, and handle any complaints or special requests promptly.
- Collaborated with team members to ensure smooth operations during peak times, including setup and teardown of service areas and equipment.
- Assisted with special event preparations and provided support for additional duties as required to enhance overall guest experience.
- Provided exceptional customer service by taking orders, offering menu recommendations, and ensuring timely and accurate delivery of food and beverages.
- Managed multiple tables simultaneously, maintaining attention to detail and efficiency during high-volume periods.
Education
High School Diploma -
Somerville House
South Brisbane 11-2023
Business Diploma -
Tafe
01-2023
Bachelor of Arts - Psychology
University of Queensland
Saint Lucia, QLDSkills
- Excellent service experience
- Emotional Intelligence
- Customer Relations
- Supervisory role experience
- Understanding of finances
- Technological understanding
Timeline
Service Supervisor
Coles
12.2022 - Current
Customer Service Cashier
Ekka Stand Attendant
08.2022 - 08.2024
Restaurant Server / Canteen Attendant
Osteria Epoca
04.2022 - 08.2022
High School Diploma -
Somerville House
Business Diploma -
Tafe
Bachelor of Arts - Psychology
University of Queensland
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