Ruby Buick
Oakleigh South
Summary
I am a Sustainability and Environment graduate interested in a job opportunity that allows me to apply and build on my professional expertise. I work best in a collaborative team that values a healthy and positive work environment, but also value independent work. Motivated and eager to apply my skills in community engagement and outreach and grow within a dynamic organisation.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service Officer
YMCA, Brunswick Baths
12.2022 - Current
- Respond to phone and email inquiries in a timely manner, greet customers and provide patrons with tours of the facilities.
- Deliver exceptional customer service, addressing inquiries and resolving issues promptly.
- Assist in managing membership registrations and payments using internal software systems.
Production Assistant
CLIMARTE Inc
08.2025 - 04.2026
- Assisted with the work of the producers and artists in the organisation, by handling administrative and technical website work to helping with the set up of art exhibitions.
- Facilitator for a CLIMARTE educational workshop delivered to the students at the Australian National Academy of Music.
- Assisted in the setup and breakdown of equipment for various projects.
Waste Management Supervisor
Golden Plains Festival
03.2025 - 03.2025
- Supervisor of the volunteers on the clean up team at a large music festival (12,000+ attendees).
- Managing and briefing a team of volunteer helpers to keep the festival amphitheatre clean and litter free, and assisting site management with operations.
Team Member
Naturelinks Landscape Management
04.2022 - 12.2022
- Crew member of a highly regarded operator in bushland management.
- Working independently and in a team to carry out landscaping and environment protection duties such as woody weed control, planting of native species, and weed spraying.
- Maintained cleanliness and organization of tools and materials on job sites.
- Implemented best practices for sustainable landscaping techniques, improving environmental impact.
Education
Bachelor's Degree - Sustainability and Environment
RMIT
Melbourne11-2025
Diploma - Conservation And Land Management
RMIT
Melbourne11-2021
VCE -
Melbourne Girls' College
Richmond11-2017
Skills
- Strong verbal and written communication
- Proficient in office and customer management software
- Website development on Wix and WordPress
- Fundamental plant identification skills
- Effective communication with management
- Team management and briefing
- Customer support
- Complaint handling
- Payment processing
- Technical support
- Membership renewals
- Client relationship management
Affiliations
Board member for ClimActs, a non-profit, voluntary-run performance collective.
Certification
- Current First Aid + CPR
- White Card
- Victorian Driver's License
- Working with children check
WEBSITES AND SOCIAL LINKS
LinkedIn: linkedin.com/in/ruby-b-a93144200
Online Folio: https://rubybuick99.wixsite.com/mysite
Timeline
Production Assistant
CLIMARTE Inc
08.2025 - 04.2026
Waste Management Supervisor
Golden Plains Festival
03.2025 - 03.2025
Customer Service Officer
YMCA, Brunswick Baths
12.2022 - Current
Team Member
Naturelinks Landscape Management
04.2022 - 12.2022
Bachelor's Degree - Sustainability and Environment
RMIT
Diploma - Conservation And Land Management
RMIT
VCE -
Melbourne Girls' College