Overview
Work History
Education
Certifications
Accomplishments
Timeline
Generic

Ruby Cursio

Melbourne,Vic

Overview

6
6
years of professional experience

Work History

RETAIL SALES ASSISTANT

Little Lost Land Boutique
01.2024 - 09.2024
  • Maintained clean, organized store environment for an inviting shopping experience for customers.
  • Managed store independently
  • Opened and closed store with cleaning and maintenance procedures
  • Managed stock on and off the floor
  • Greeted customers and helped with product questions, selections, and purchases.
  • Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
  • Built strong relationships with customers, resulting in repeat business and referrals.

FOH STAFF

Only Hospitality Group
01.2024 - Current
  • Cooperated effectively with fellow employees to complete tasks quickly
  • Waiting tables
  • Taking orders
  • POS
  • Clearing tables
  • Seating groups
  • Dealing with bookings
  • Opening/closing store
  • Efficiently managed multiple tasks simultaneously while maintaining accuracy
  • Greeted and welcomed guests with a friendly and professional demeanor

SALES ASSISTANT

Coles
10.2022 - 12.2023
  • Handled customer concerns
  • Issued receipts and processed refunds, credits or exchanges
  • Balanced and organised cash register by handling cash, counting change and storing coupons
  • Packing groceries
  • Assisted checkout training
  • Headset skills
  • Store facing, organising
  • Greeted customers with a friendly and helpful attitude
  • Provided superior customer service to clients by addressing all questions and concerns
  • Maintained up-to-date knowledge of all retail promotion
  • Loss prevention

FOOD SERVICE TEAM MEMBER

Yo-Bar
06.2023 - 12.2023
  • Worked closely with the shift manager to solve problems and handle customer concerns
  • POS
  • Trained new staff members
  • Supervised younger employees
  • Food Safety
  • Sanitizing work area, dishes and deep cleaning store
  • Food Preparation
  • Opening/closing shifts
  • Greeted customers with a friendly and helpful attitude
  • Provided superior customer service to clients by addressing all questions and concerns
  • Barista

RECREATION WORKER

Clip and Climb
04.2022 - 04.2023
  • Working with Children
  • Provided clear instruction to activity participants to deliver safety
  • Kept track of allergies
  • Ordered and maintained all recreational equipment
  • Supervised activities to address behavioural issues and promote fun, safety and inclusivity
  • Monitored seating area and checked restrooms regularly to keep spotless
  • Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor
  • Delivered information and details of interest about facility to visitors

RETAIL SALES ASSISTANT

Ozmosis
10.2021 - 05.2022
  • Organised store merchandise racks and displays
  • Assisted customers with prompt and polite support in-person and via telephone
  • Balanced and organised cash register
  • Answered product questions
  • Managed promotional in-store signage
  • Re-stocked merchandise from returns or dressing rooms
  • Issued receipts and processed refunds, or exchanges
  • Assisted maintenance team with organising and cleaning stockroom and store near shift close

RECEPTIONIST

Boom Room Boxing
01.2019 - 04.2020
  • Maintained order and cleanliness of reception area
  • Greeted incoming visitors and customers providing friendly, knowledgeable assistance
  • Carried out day-day-day duties accurately and efficiently
  • Sold merchandise and items such as drinks

Education

BACHELOR OF ARTS - Psychology

Melbourne University
Parkville
12.2027

CERTIFICATE II - Applied Fashion Design

Holmesglen Institute
Chadstone
12.2023

CERTIFICATE III - Business

Star of the Sea College
Gardenvale
12.2023

HIGHSCHOOL CERTIFICATE -

Star of the Sea College
Gardenvale
12.2023

Certifications

National Police Check

Working with Children Check

RSA Victoria

Accomplishments

  • Dance Captain 2023
  • House Leadership Team

Timeline

RETAIL SALES ASSISTANT

Little Lost Land Boutique
01.2024 - 09.2024

FOH STAFF

Only Hospitality Group
01.2024 - Current

FOOD SERVICE TEAM MEMBER

Yo-Bar
06.2023 - 12.2023

SALES ASSISTANT

Coles
10.2022 - 12.2023

RECREATION WORKER

Clip and Climb
04.2022 - 04.2023

RETAIL SALES ASSISTANT

Ozmosis
10.2021 - 05.2022

RECEPTIONIST

Boom Room Boxing
01.2019 - 04.2020

BACHELOR OF ARTS - Psychology

Melbourne University

CERTIFICATE II - Applied Fashion Design

Holmesglen Institute

CERTIFICATE III - Business

Star of the Sea College

HIGHSCHOOL CERTIFICATE -

Star of the Sea College

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