Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Ruby      Egan

Ruby Egan

7688 Fairway Blvd, Hope Island

Summary

Friendly, dependable and dedicated service-orientated hospitality professional with hands-on experience in events, customer service and food running. I deliver exceptional guest experiences in dynamic and high volume environments. Skilled in supporting event operations,handling guest enquires with professionalism and multitasking. I bring a strong work ethic, attention to detail and passion for creating memorable experiences for customers.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Event Assistant

Gold Coast Convention and Exhibition Centre
02.2025 - Current

-Assisting with national and international conferences and exhibitions.

-Provided professional ushering services, ensuring seamless guest flow and exceptional attendee experience.

-Head waiter for formal Gala Dinners.

-Table set ups- cutlery, glassware, centrepieces and menu placements.

-Provided bar service during cocktail hours and upscale events.

Food Runner

TopGolf
11.2024 - Current
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
  • Facilitated smooth communication flow between kitchen and dining area, ensuring timely order fulfillment.
  • Managed food presentation before delivery, ensuring all dishes met quality standards.

Retail Assistant

Kmart Australia
10.2021 - 02.2025
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labelling items, and arranging according to size or colour.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Demonstrated flexibility by adapting to various roles within the retail environment as needed.

Education

High School Diploma -

Keebra Park State Highschool
12-2023

Skills

  • Event setup and breakdown
  • Food and beverage management
  • Customer service
  • Strong work ethic
  • Multitasking abilities
  • Time management abilities

Certification

Responsible Service of Alcohol

Diploma of Business

Timeline

Event Assistant

Gold Coast Convention and Exhibition Centre
02.2025 - Current

Food Runner

TopGolf
11.2024 - Current

Retail Assistant

Kmart Australia
10.2021 - 02.2025

High School Diploma -

Keebra Park State Highschool
Ruby Egan