Overview
Work History
Education
Skills
Timeline
Generic

Ruby Holman

Brisbane,Qld

Overview

5
5
years of professional experience

Work History

Legal Assistant

Arends Legal Solutions
02.2024 - Current
  • Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
  • Facilitated timely resolution of legal matters by preparing and organizing essential documents.
  • Supported attorneys in achieving favorable outcomes through thorough research and analysis of complex legal issues.
  • Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.

Barista

Aafcans Canteen
01.2023 - Current
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • Consistently met or exceeded daily sales targets, driving revenue growth for the cafe.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.

Cafe Worker

MAS Espresso
11.2022 - 01.2023
  • Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
  • Prepared fresh, high-quality food items by following strict company guidelines for preparation and presentation.
  • Maintained a clean and organized café environment, adhering to health and safety regulations.
  • Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.

Crew Member

McDonald's
09.2019 - 11.2022
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.

Netball Coach

Somerville House
03.2019 - 09.2020
  • Enhanced team performance by developing and implementing effective netball coaching strategies.
  • Improved athletes'' skills through comprehensive training sessions tailored to individual needs.
  • Created a positive and supportive environment, fostering strong relationships between players and coaching staff.
  • Ensured player safety by enforcing strict adherence to rules and guidelines during practice sessions and games.

Education

Bachelor of Law -

QUT
01.2024

Business Diploma - Business

Barrington Colleague
10.2022

High School Diploma -

Somerville House
South Brisbane, QLD
09.2022

Skills

  • Latte art
  • Ordering Procedures
  • Soft selling
  • Tactical knowledge
  • Motivational Techniques
  • POS Systems
  • Teamwork and Collaboration
  • Order Processing
  • Customer Service

Timeline

Legal Assistant

Arends Legal Solutions
02.2024 - Current

Barista

Aafcans Canteen
01.2023 - Current

Cafe Worker

MAS Espresso
11.2022 - 01.2023

Crew Member

McDonald's
09.2019 - 11.2022

Netball Coach

Somerville House
03.2019 - 09.2020

Bachelor of Law -

QUT

Business Diploma - Business

Barrington Colleague

High School Diploma -

Somerville House

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Ruby Holman