Ruby Holman
Brisbane,Qld
Overview
5
5
years of professional experience
Work History
Legal Assistant
Arends Legal Solutions
02.2024 - Current
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Facilitated timely resolution of legal matters by preparing and organizing essential documents.
- Supported attorneys in achieving favorable outcomes through thorough research and analysis of complex legal issues.
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
Barista
Aafcans Canteen
01.2023 - Current
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Consistently met or exceeded daily sales targets, driving revenue growth for the cafe.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
Cafe Worker
MAS Espresso
11.2022 - 01.2023
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Prepared fresh, high-quality food items by following strict company guidelines for preparation and presentation.
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
Crew Member
McDonald's
09.2019 - 11.2022
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
Netball Coach
Somerville House
03.2019 - 09.2020
- Enhanced team performance by developing and implementing effective netball coaching strategies.
- Improved athletes'' skills through comprehensive training sessions tailored to individual needs.
- Created a positive and supportive environment, fostering strong relationships between players and coaching staff.
- Ensured player safety by enforcing strict adherence to rules and guidelines during practice sessions and games.
Education
Bachelor of Law -
QUT
01.2024
Business Diploma - Business
Barrington Colleague
10.2022
High School Diploma -
Somerville House
South Brisbane, QLD09.2022
Skills
- Latte art
- Ordering Procedures
- Soft selling
- Tactical knowledge
- Motivational Techniques
- POS Systems
- Teamwork and Collaboration
- Order Processing
- Customer Service
Timeline
Legal Assistant
Arends Legal Solutions
02.2024 - Current
Barista
Aafcans Canteen
01.2023 - Current
Cafe Worker
MAS Espresso
11.2022 - 01.2023
Crew Member
McDonald's
09.2019 - 11.2022
Netball Coach
Somerville House
03.2019 - 09.2020
Bachelor of Law -
QUT
Business Diploma - Business
Barrington Colleague
High School Diploma -
Somerville House