Ruby Horton
West Wallsend,NSW
Summary
Professional and friendly attitude. Ability to work with and assist a diverse group of people, finding the best possible outcome for every individual.
Overview
5
5
years of professional experience
Work History
Retail Assistant
Coles Supermarkets
09.2018 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Assisted customers with prompt and polite support in-person and via telephone.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
No Degree - Psychology
University of Leeds
Leeds, UKBachelor of Psychological Science - Psychology
University of Newcastle
Newcastle, NSW06.2024
Skills
- Excellent written and verbal communication skills
- Provided excellent customer service
- Ability to be flexible and accommodate changes in shift times and assigned tasks
- POS Transactions
- Good problem-solving skills
- Able to maintain professional and friendly attitude while under workplace pressure
Timeline
Retail Assistant
Coles Supermarkets
09.2018 - Current
No Degree - Psychology
University of Leeds
Bachelor of Psychological Science - Psychology
University of Newcastle
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