Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
7
7
years of professional experience
Work History
Sales Associate
Seed Heritage
Melbourne, VIC
10.2024 - Current
Assisted customers in selecting products and providing information on features.
Maintained a clean and organized sales floor to enhance customer experience.
Stocked shelves and managed inventory levels for optimal product availability.
Conducted visual merchandising to showcase products effectively and attract customers.
Helped customers find specific products, answered questions, and offered product advice.
Greeted customers and provided exceptional customer service.
Restocked shelves as needed to ensure sufficient inventory levels.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Trained new team members in cash register operation, stock procedures, and customer services.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Adapted sales strategies based on customer interactions and feedback to improve results.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Assisted in receiving shipments and verifying product accuracy.
STOCK/SALES ASSOCIATE
Country Road / David Jones Country Road
10.2022 - 10.2024
Managed inventory levels and stock organization for efficient product retrieval.
Maintained cleanliness and organization of storage areas for safety compliance.
Trained new staff on inventory procedures and best practices for stock handling.
Conducted regular stock checks to identify discrepancies and resolve issues promptly.
Organized shelves in the back room according to product type and size.
Processed returned goods quickly and accurately according to company policies.
Performed regular cycle counts to ensure accuracy of inventory levels.
Received customer orders and filled them accurately within specified time frames.
Managed online orders efficiently by pulling requested items from the storage area promptly.
Provided support to other staff members during peak times of business activity.
Assisted in receiving shipments and verifying product accuracy.
Maintained cleanliness and organization of stockroom areas.
Trained new staff on proper stocking procedures and safety protocols.
EVENT DESIGNER
EVENTS BY DWB
06.2020 - 11.2023
Organized materials, cleaned facilities and set up equipment to prepare for events
Assisted guests with determining seat location, escorting guests to assigned seating
Organized event facility, food and beverage selections and audio-visual arrangements
Worked with professional and trade associations to create memorable and successful events.
SALES CONSULTANT
TK MAXX AUSTRALIA
07.2018 - 08.2022
Trained new team members in cash register operation, stock procedures and customer services
Listened to customers to understand needs and refer to optimal services
Completed daily recovery tasks to keep areas clean and neat for maximum productivity
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
Developed trusting relationships with customers by making personal connections.
Education
YEAR 12 VCE -
NARRE WARREN SOUTH P12 COLLEGE
Narre Warren South
01.2012
COMPLETED COURSEWORK TOWARDS BACHELOR OF PSYCHOLOGY (HONOURS) - PSYCHOLOGY
DEAKIN UNIVERISTY
CLOUD
Skills
Processing payments
Customer service
Visual merchandising
Stock organization
Merchandise display
Stocking and receiving
Excellent people skills
Retail merchandising expertise
Stock replenishment
Stock allocation
Stock consolidation
Shelving of products
References
References available upon request.
Timeline
Sales Associate
Seed Heritage
10.2024 - Current
STOCK/SALES ASSOCIATE
Country Road / David Jones Country Road
10.2022 - 10.2024
EVENT DESIGNER
EVENTS BY DWB
06.2020 - 11.2023
SALES CONSULTANT
TK MAXX AUSTRALIA
07.2018 - 08.2022
YEAR 12 VCE -
NARRE WARREN SOUTH P12 COLLEGE
COMPLETED COURSEWORK TOWARDS BACHELOR OF PSYCHOLOGY (HONOURS) - PSYCHOLOGY