Ruby Wilson
Narooma,NSW
Summary
My Name is Ruby Wilson and i'm 21 years old. I'm currently in my third year studying a bachelor of social science (psychology). I am an eagar, honest, reliable, flexible, self motivated worker.
Overview
7
7
years of professional experience
Work History
Store Assistant
Aldi
Narooma, NSW
07.2023 - Current
- Stocked shelves, organized displays, and rotated merchandise for freshness.
- Processed customer payments using cash register and credit card machines.
- Assisted customers in finding desired products throughout the store.
- Greeted customers and provided assistance with product inquiries.
- Maintained cleanliness of sales floor and backroom areas.
- Set up promotional displays to attract customers to specific products or sales events.
- Resolved customer complaints in a professional manner while adhering to company policies.
- Participated in training sessions related to new products or technologies used in the store.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
Receptionist/ Crechè
World Gym Port Macquarie
Port Macquarie, NSW
02.2022 - 03.2023
- Welcomed members and visitors to gym and provided accurate information concerning available programs and activities.
- Collected payments, renewed memberships and resolved billing issues.
- Cleaned and sterilized gym equipment multiple times throughout shift to decrease amount of harmful bacteria.
- Re-racked weights to maintain neat, organized and clean gym.
- Operated telephone switchboard to provide information, take messages and forward calls.
- Responsibly watched children while parents were working out.
- Organised various activities, games and crafts to keep children entertained.
Administrative Assistant
Southpower Electrical Services
Moruya, NSW
07.2021 - 02.2022
- Developed administrative processes to achieve organisational objectives and improve office efficiency.
- Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
- Reviewed and suggested improvements for interoffice correspondence, reports and presentations.
- Monitored attendance records by taking note of staff vacation time, sick days and personal days.
- Tracked and submitted employee timesheets to accounting department for payroll processing.
- Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
- Updated details in company database by keying in customer contacts and delivery dates.
- Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
Pharmacy Assistant
Narooma Pharmacy
Narooma, Nsw
06.2017 - 07.2021
- Created new customer profiles in the pharmacy computer systems including what allergies the patient had and medications they required.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Interpreted and processed medication orders under supervision of pharmacist.
- Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
- Prepared prescription transfers to other pharmacies.
- Dispensed medications to patients in accordance with pharmacist orders.
- Trained new pharmacy staff in procedures and customer service standards.
- Maintained clean and organized pharmacy shelving and work areas.
- Efficiently processed cash register transactions as well as counting the register at the end of the working day.
Education
Higher School Certificate -
Narooma High School
Narooma 09.2020
Bachelor of Social Science (Psychology) -
Charles Sturt University
S2/S3 Course -
Pharmacy Guild NSW
Skills
- People skills
- Multitasking
- Organisational skills
- Customer service
- Critical Thinking
- Active listening
- Operating register
- Resolving customer issues
- Using POS system
- Detailed meeting minutes
- Timeline Planning and Management
- Administrative operations
- Project management
- Problem Solving
- Customer Assistance
- Office Management
- Scheduling
- File Management
Timeline
Store Assistant
Aldi
07.2023 - Current
Receptionist/ Crechè
World Gym Port Macquarie
02.2022 - 03.2023
Administrative Assistant
Southpower Electrical Services
07.2021 - 02.2022
Pharmacy Assistant
Narooma Pharmacy
06.2017 - 07.2021
Higher School Certificate -
Narooma High School
Bachelor of Social Science (Psychology) -
Charles Sturt University
S2/S3 Course -
Pharmacy Guild NSW
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