Ruchi Mojagar
Modbury North,SA
Summary
A motivated and hardworking individual, who aims to build a successful career. I am keen on developing skills and experience which can complement my studies and aid my professional growth while leaving a positive impact.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Business Analyst Intern
Direct Focus Solutions
03.2023 - 07.2023
- Utilized both qualitative and quantitative analysis techniques frequently.
- Gathered and documented requirements for projects.
- Researched competitors to compile reports on rising trends in health and disabilities services.
- Designed Excel spreadsheets to estimate costs for future custom projects for clients.
- Prepared business overview reports for clients.
- Analyzed market, technology, and industry trends to stay current.
Ticketing Attendant
Adelaide Entertainment Center
10.2023 - Current
- Enhanced customer experience by efficiently scanning tickets and providing accurate directions.
- Maintained smooth entry flow by quickly resolving ticketing issues and discrepancies.
- Improved overall event satisfaction with friendly and professional interactions during the ticket scanning process.
Food and Beverage Attendant
Adelaide Convention Center
04.2022 - 09.2023
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Adhered to company standards for serving alcoholic beverages.
- Maintained stock levels of inventory items throughout shifts.
- Served up to 2000 guests in a day.
Process Associate
Tata Consulting Services
07.2019 - 12.2021
- Project: Bank of America.
- Checked received customer's cheque details for accuracy and passed them to the concerned team for processing.
- Led and actively participated in daily huddles to review and validate work processes.
- Worked as a Quality Checker, cross-validating transactions processed by associates to provide accurate data to the client.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-to-day duties accurately and efficiently.
Administrative Assistant
Time Instititute Of Management Education Pvt.Ltd
04.2018 - 07.2019
- Mentored students, offering advice and support on topic selection, appropriateness, and academic value.
- Coordinated follow-up and student outreach to monitor academic progress for at-risk students.
- Answered multi-line phone systems, routed calls, delivered messages to staff, and greeted visitors.
- Scheduled office meetings and client appointments for staff teams.
- Utilized Excel, PowerPoint, and Word for administrative tasks.
- Answered student inquiries and resolved problems related to curriculum and course prerequisites.
- Maintained student databases and electronic records.
- Educated students on course selection to align with career goals.
- Awarded as the best employee of the month.
Education
Master of Business Analytics -
Kaplan Business School
Adelaide, SA02.2024
MBA - Business Administration
Master In Business Administration
04.2018
BBA - Business Administration
Gujarat Technical University
06.2016
Volunteering Efforts
Position: Volunteer
Place: BAPS Swaminarayan Temple Adelaide (A socio-spiritual organisation)
Duration: 2022 - Current
Volunteer at BAPS Swaminarayan Temple Adelaide (A socio-spiritual organization) Duration: 2013- Current
- Involved in planning and executing kids' celebrations, assemblies, seminars, and other social and spiritual activities.
- Assisting in the Personal Relations Department.
Position: Volunteer
Place: National Cadet Corps , an initiative by the Government of India
Duration: 2008-2010
Volunteer at National Cadet Corps (an initiative by the Government of India) Duration: 2008-2010
- Assisted in wall painting competitions and spread awareness regarding tree plantation and de-addiction.
Certification
- Agile Way of Working Foundation
- Software Security Assurance - HiTech
- Responsible for alcohol certificate (RSA)
- Accenture North America Data Analytics and Visualization Job Simulation on Forage - December 2023 Completed a simulation focused on advising a hypothetical social media client as a Data Analyst at Accenture.
Cleaned, modeled, and analyzed 7 datasets to uncover insights into content trends to inform strategic decisions.
Prepared a PowerPoint deck and video presentation to communicate key insights for the client and internal stakeholders.
Timeline
Ticketing Attendant
Adelaide Entertainment Center
10.2023 - Current
Business Analyst Intern
Direct Focus Solutions
03.2023 - 07.2023
Food and Beverage Attendant
Adelaide Convention Center
04.2022 - 09.2023
Process Associate
Tata Consulting Services
07.2019 - 12.2021
Administrative Assistant
Time Instititute Of Management Education Pvt.Ltd
04.2018 - 07.2019
Master of Business Analytics -
Kaplan Business School
MBA - Business Administration
Master In Business Administration
BBA - Business Administration
Gujarat Technical University
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