RUCHI PARSANA
Southbank,VIC
Summary
Dedicated employee with background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Well-versed in managing office supplies, paperwork and project needs. Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
2025
2025
years of professional experience
Work History
Professional Intern
Medibank Private
Swinburne University, Melbourne, VIC
- Analyzed market research data to identify potential opportunities for growth.
- Conducted research on industry trends and best practices.
- Assisted in the preparation of reports, presentations, and other materials for senior management.
Customer Sales Consultant
Medibank Private
Melbourne, VIC
10.2022 - 01.2024
- Multitasked and managed multiple deliverables and projects concurrently and facilitated use of SAP for enterprise resource planning
- Provide regular performance and reports to the head of SAP delivery and Operations
- Worked with internal stakeholders to consistently achieve KPIs.
- Assisted management by monitoring inbound calls.
- Assisted customers with inquiries regarding their payment status or account balances.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
Energy Sales Specialist
Origin Energy
03.2024 - Current
- Utilized CRM systems effectively for accurate tracking of customer information and interactions.
- Built relationships with customers and community to promote long term business growth.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Education
Graduate Diploma - Education
Victoria University
Melbourne, VIC12-2023
Bachelor of Business Administration - Accounting And Business Management
Swinburne University of Technology
Hawthorn, VIC12-2022
Skills
- Financial Reports
- Customer Relationship Management (CRM)
- Network Administration
- Portal Management
- Reporting Skills
- Quality Control
Timeline
Energy Sales Specialist
Origin Energy
03.2024 - Current
Customer Sales Consultant
Medibank Private
10.2022 - 01.2024
Graduate Diploma - Education
Victoria University
Bachelor of Business Administration - Accounting And Business Management
Swinburne University of Technology
Professional Intern
Medibank Private