Ruchitha Chodisetti
Toongabbie
Summary
Results-driven Business Analytics Graduate with a strong track record in problem-solving, customer engagement, and sales success. Skilled in data-driven decision-making, operational efficiency, and process optimisation. Adept at time management, adaptability, and analytical thinking. Excels in both independent and team environments, committed to delivering measurable results.
Overview
6
6
years of professional experience
Work History
Retail Sales & Service Consultant
Telstra
06.2023 - Current
- Exceeded sales targets through upselling and cross-selling Telstra products.
- Delivered tailored solutions, resolving complex customer inquiries and improving satisfaction.
- Managed store operations, including stock, cash handling, and daily tasks.
- Provided technical support, troubleshooting devices and network issues.
Retail Sales Consultant
YD
12.2021 - 06.2023
- Drove higher sales by providing personalized styling advice and upselling products.
- Consistently exceeded sales targets through proactive customer engagement.
- Ensured smooth customer experience with efficient transaction processing and store presentation.
Brand Ambassador
Breville Group
06.2022 - 01.2023
- Led live product demos, boosting Breville coffee machine sales.
- Simplified technical product features, influencing purchasing decisions.
- Built rapport with customers, showcasing product advantages and addressing concerns.
Team Member
KFC
07.2019 - 09.2020
- Managed high-volume customer interactions in a fast-paced environment.
- Addressed customer complaints, ensuring satisfaction and loyalty.
- Assisted in training new staff, ensuring consistent service quality.
Education
Bachelor of Commerce - Business Analytics
Macquarie University
06-2025
Skills
- Cross-functional coordination
- Customer relations
- Issue resolution
- Telemarketing expertise
- Sales expertise
- Retail operations
www.linkedin.com/in/ruchitha-chodisetti-b9473a358
Timeline
Retail Sales & Service Consultant
Telstra
06.2023 - Current
Brand Ambassador
Breville Group
06.2022 - 01.2023
Retail Sales Consultant
YD
12.2021 - 06.2023
Team Member
KFC
07.2019 - 09.2020
Bachelor of Commerce - Business Analytics
Macquarie University
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