Hi, I’m
Ruci Joyce Adikula Vatuwaqa
Frankston South,VIC
Summary
I am reliable hard working international student seeking casual or part time customer service work. Having an interesting experience in customer service I would like to gain more experience and contribute knowledge and proven communication skills in any industry. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
years of professional experience
Work History
Footies Pizza Frankston, VIC
Kitchen Hand
03.2023 - Current
Job overview
- Cleaned and maintained work areas, equipment and utensils.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Developed strong time management skills, effectively prioritizing tasks to ensure completion within allocated timeframes.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Maintained proper food storage procedures to preserve ingredient freshness while minimizing risks of contamination or spoilage.
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
- Followed food safety practices and sanitation guidelines.
- Trained new staff on food preparation and safety procedures.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Provided professional services and support in a dynamic work environment.
EDEN BISTRO & BARSuva, Fiji
Waitress
01.2022 - 02.2023
Job overview
- Duration: 2 months
- Provide the best customer service at all times
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Assisted in training new waitstaff, sharing best practices and improving overall team performance.
- Used cash registers and credit card machines to cash out customers.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
STAGE TECH FIJI LIMITEDFiji
Assistant Office Admin
01.2022 - 12.2022
Job overview
- Duration: 10 months
- Organize and update employment files for benefits administration
- Endured accounts payable, employees benefits, inventory and invoicing records were accurately kept and organized using XERO software
- Gather and update office data in a regular and accurate manner
- Maintained a clean work environment by coordinating office maintenance efforts such as cleaning schedules.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Education
Einstein College of Australia Melbourne, VIC
Certificate IV from Ageing Support
St Joseph Secondary SchoolFiji
Diploma Of High School
12.2021
Skills
- Motivated attitude
- Active listening
- Customer Service
- Excellent interpersonal skills, determined by the ability to work well with others and provide excellent customer service
- Always eager to learn new things when given the profound opportunity
- Computer literate
- Able to communicate verbally and written
Residential Address
83 Fleetwood Crescent, Frankston South, VIC
References
- Jerry Vatuwaqa, Director Stage Tech, +679 912 3844
- Sangeeta Maharaj, Owner of Eden Bistro & Bar, +679 338 6246
- Takela Gaunavou, Sales & Administrator, Events Plus Fiji, +679 274 7587
Languages
Fiji
Full Professional
English
Native or Bilingual
Timeline
Kitchen Hand
Footies Pizza
03.2023 - Current
Waitress
EDEN BISTRO & BAR
01.2022 - 02.2023
Assistant Office Admin
STAGE TECH FIJI LIMITED
01.2022 - 12.2022
Einstein College of Australia
Certificate IV from Ageing Support
St Joseph Secondary School
Diploma Of High School