Back Office
Bank Central Asia
- Supported strategic planning activities by providing accurate back office data and insights, aiding in decision-making processes.
- Facilitated effective communication between front office personnel, back office staff, and technology teams, promoting cohesive teamwork across departments.
- Implemented strategies to improve cost-efficiency in the back office without compromising service quality.
- Boosted productivity with the creation of comprehensive training materials for new hires in the back office team.
- Improved interdepartmental communication by fostering collaboration between the front and back office teams.