Rudy Jean Zurita Mihatov
Kedron,Australia
Summary
Enthusiastic and hard working professional with over three years of hands-on experience in the retail industry, specializing in team leadership and customer service. At 20 years old, I've developed a deep understanding of teamwork dynamics and the importance of positive relationships with both customers and colleagues. I have a genuine passion for serving others and am eager to use my diverse skill set in any role where interpersonal skills are valued. Whether it's in retail, customer service, or beyond, I am committed to bringing enthusiasm, integrity, and a strong work ethic to any opportunity that comes my way.
Overview
2
2
years of professional experience
Work History
Team Leader - Retail Worker
Typo, Cotton On Group
2023.07 - Current
- Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
- Utilized upselling techniques to promote additional products and increase sales.
- Maintained a clean and organized store environment.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Experience with visual merchandising
Telefundraiser
Clever Contacts
2023.01 - 2023.06
- Completed daily calling and outreach to build sales.
- Conducted research to identify and target potential donors for fundraising campaigns.
- Built trust with potential donors by providing transparent information about how funds would be allocated within the organization.
Retail Sales Associate
CeX
2022.06 - 2022.12
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
- Managed efficient cash register operations.
- Maintained clean sales floor and straightened and faced merchandise.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
Retail Sales Associate
The Crystal Wellness And Warehouse
2021.12 - 2022.05
- Recommended complementary purchases to customers, increasing revenue.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
High School Diploma -
Narangba Valley State High School
Narangba, QLD10.2021
Skills
- Proven Success with KPIs
- Time Management
- Friendly and Helpful
- Merchandising and Display
- Transaction Processing
- Building Customer Loyalty
- Goal-Driven
- Store Policies and Procedures
- POS System Operation
- Store maintenance
- Product and Service Sales
- Flexible Schedule
Timeline
Team Leader - Retail Worker
Typo, Cotton On Group
2023.07 - Current
Telefundraiser
Clever Contacts
2023.01 - 2023.06
Retail Sales Associate
CeX
2022.06 - 2022.12
Retail Sales Associate
The Crystal Wellness And Warehouse
2021.12 - 2022.05
High School Diploma -
Narangba Valley State High School
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