Ruikai Wu
Kingston,ACT
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
4
4
years of professional experience
Work History
Kitchen Hand
Brodburger
09.2023 - Current
- Followed food safety practices and sanitation guidelines.
- Developed strong time management skills, effectively prioritizing tasks to ensure completion within allocated timeframes.
- Contributed to a positive team atmosphere through effective communication with colleagues and supervisors.
- Demonstrated adaptability by quickly learning new techniques, recipes, and procedures as required for various culinary tasks.
Customer Service Agent
Xiamen Comdai Co., Ltd.
06.2020 - 02.2021
- Strengthened relationships with clients through proactive follow-up on pending issues and concerns.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Handled customer inquiries and suggestions courteously and professionally.
- Streamlined communication processes for improved information exchange between customers and team members.
Education
Master of Financial Management -
Australian National University
Canberra, ACT12.2023
Bachelor of Finance -
Massey University
Auckland, New Zealand07.2022
Skills
- Complaint Handling
- Teamwork and Collaboration
- Administrative and Office Support
- Strong Communication Skills
- Time Management
Timeline
Kitchen Hand
Brodburger
09.2023 - Current
Customer Service Agent
Xiamen Comdai Co., Ltd.
06.2020 - 02.2021
Master of Financial Management -
Australian National University
Bachelor of Finance -
Massey University
Similar Profiles
Lachlan MooreLachlan Moore
Junior Travel Officer at Department of Veteran's AffairsJunior Travel Officer at Department of Veteran's Affairs
Saruta StorenSaruta Storen
Trainee at Berkeley ResidentialTrainee at Berkeley Residential
Adam ThackerayAdam Thackeray
Logistics Officer at Icon WaterLogistics Officer at Icon Water
PRENA KHADKAPRENA KHADKA
Grocery Team Member at SupabarnGrocery Team Member at Supabarn
Bresharna McLachlanBresharna McLachlan
Kitchen Hand /Kitchen Hand/General Cleaner at Warrawee Aged Care FacilityKitchen Hand /Kitchen Hand/General Cleaner at Warrawee Aged Care Facility