Rumina Sarjami
51, Aylward Avenue, Quakers Hill,NSW
Summary
Motivated Team Member committed to contributing to business success. Experienced in providing high-quality work. Focused on customer satisfaction and team productivity.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew Member
Pillow Talk
11.2023 - Current
- Handled 50+ customer inquiries and suggestions courteously and professionally.
- Stocked, tagged and displayed merchandise as required.
- Answered phone calls promptly to provide accurate information about menu items or prices.
Summer Host
MECCA
08.2023 - 02.2024
- Demonstrated and explained use of different beauty products across ranges of skin, makeup, fragrance, body, and hair to educate 50+ customers daily.
- Made reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Assembled packages according to meet specific customer requirements.
Team Member
Koko Black
03.2023 - 08.2023
- Engaged in visual merchandising to ensure appealing product displays.
- Assisted 50+ customers daily in selecting merchandise best suited to needs.
- Monitored and verified all merchandise was properly priced and labeled.
Team Member
C9 Chocolate And Gelato
10.2021 - 04.2022
- Processed customer transactions using cash register till.
- Delivered excellent customer service to 50+ customers daily to support company reputation and patron satisfaction.
- Received, processed, and stocked merchandise in accordance with store policies.
Administrative Assistant
Emu Plains Family Mediclinic
Emu Plains, NSW
04.2021 - 07.2021
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Greeted and checked in patients, updating patient information in computer system.
- Maintained supply inventory for office area, ordering items as needed and stocking shelves.
Education
Bachelor of Communication - Media Arts Production
University of Technology Sydney
2026
High School Diploma -
Wyndham College
2022
Skills
- Retail Transactions
- Teamwork and Collaboration
- Willingness to Learn
- Sorting and Labelling
- Stocking and Replenishing
- Safety Understanding
- Order Preparation
- Documentation and Recordkeeping
- Answer Telephone Calls
- Organisation and Time Management
- MS Office
- Proficient in Adobe Creative Suite
- Customer Service
Certification
- SITHFAB005 Prepare and serve espresso coffee
- SITXFSA001 Use hygienic practices for food safety
- WWC2766479E Working With Children Check
Languages
English
Native/ Bilingual
Persian
Native/ Bilingual
References
- Leonardo Abreu Neves, Manager at Koko Black: 0415428828, Leo.abreuneves@gmail.com
- Kylie Smith, Store Manager at Pillow Talk: 0493963589
- Michelle Szukalski, Store Manager at Mecca Chatswood: 0459570000, misia_sz@hotmail.com
Timeline
Crew Member
Pillow Talk
11.2023 - Current
Summer Host
MECCA
08.2023 - 02.2024
Team Member
Koko Black
03.2023 - 08.2023
Team Member
C9 Chocolate And Gelato
10.2021 - 04.2022
Administrative Assistant
Emu Plains Family Mediclinic
04.2021 - 07.2021
Bachelor of Communication - Media Arts Production
University of Technology Sydney
High School Diploma -
Wyndham College
- SITHFAB005 Prepare and serve espresso coffee
- SITXFSA001 Use hygienic practices for food safety
- WWC2766479E Working With Children Check
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