Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
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RUQAYAH ALGALIL

Sydney,NSW

Summary

Experienced, customer-focused professional with a successful track record in diverse industries. Proficient in memorizing menus and delivering exceptional service for customer satisfaction. Highly motivated and ambitious, skilled at working independently or collaboratively as part of a service team to meet customers' needs effectively. Known for flexibility in work scheduling, enabling seamless adaptation to changing demands.

Overview

2026
2026
years of professional experience

Work History

HYPOXI Coach

Fernwood
05.2024 - Current
  • Designed and delivered personalized Hypoxi training programs tailored to individual client goals, focusing on fat loss, toning, and improved circulation.
  • Provided ongoing coaching, motivation, and accountability to help clients stay consistent and achieve measurable body transformation results.
  • Maintained a high standard of studio presentation and hygiene while managing client bookings, consultations, and follow-ups to support retention and satisfaction.

Team Member,

Priceline
  • Work with customers to satisfy needs
  • Worked different stations to provide optimal coverage and meet production goals.

Sales Consultant

Accor Plus
01.2024 - 05.2025
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.

Sales Associate

Micheal Hill
10.2023 - 01.2024


  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Sales assistant

Myer, French Connection
  • Performing all retail floor functions.
  • Assisting customers with any needs
  • Conflict resolution (prevented 100% of customer complaints from escalating).
  • Monitoring the store

Crew member

Sydney Royal Easter show
  • Sales assistant
  • Worked with customers at stalls
  • Ensuring good customer service

Crew Member

Mcdonalds
  • Good customer service while taking orders and handling money
  • Packed orders for customers while taking orders
  • Worked in a team of up to 10 in high demand for a product. while effectively working at a high pace safely
  • Worked in the kitchen, learnt to make the stores signature sandwiches
  • Stocked up in house products while making sure everywhere is cleansed and sanitized ensuring a clean work place

Crew Member

Coles
  • Consistently asked customers about their needs and help them in making purchases.
  • Escort customers to the appropriate aisle or shelve in order to assist with purchasing decisions.
  • Stock and replace products to avoid any damages.
  • Ensure the store is clean, safe and in order.
  • Keep shelves fully stocked with fresh products

Education

Year 12 -

Arthur Phillip High School
Parramatta, NSW
12.2023

Skills

  • Strong customer service ability demonstrated when working along side customers to successfully satisfy customers needs
  • Leaderships Skills have been developed when being the captain to multiple successful sports team
  • Problem Solving Skills have been developed when working at Mcdonalds when manager wanted sudden changes done to the shift
  • Demonstrated strong Customer Service Skills in Coles when dealing with customers needs This is shown in the reviews i got from the store manager
  • Ability to Work quickly Under Pressure when short staffed and dealing with high demand in products when working at Mcdonalds and Pizza Hut
  • Clear communication skills when Connecting with the customers, giving them the best care of what they need as well as resolving any problems that have occurred on the job

Additional Information

Studing certfecate 3& 4 in fitness

Languages

Arabic
Native or Bilingual
English
Native or Bilingual

Timeline

HYPOXI Coach

Fernwood
05.2024 - Current

Sales Consultant

Accor Plus
01.2024 - 05.2025

Sales Associate

Micheal Hill
10.2023 - 01.2024

Sales assistant

Myer, French Connection

Crew member

Sydney Royal Easter show

Crew Member

Mcdonalds

Crew Member

Coles

Year 12 -

Arthur Phillip High School

Team Member,

Priceline

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RUQAYAH ALGALIL