Summary
Overview
Work History
Education
Skills
Languages
Timeline
AssistantManager

Rushani Dona

Darwin,NT

Summary

Dynamic Assistant Manager at Nando's Restaurant with a proven track record in enhancing customer satisfaction and fostering teamwork. Skilled in staff training and development, I effectively supervised operations while implementing strategic pricing adjustments to boost profitability. Committed to creating a positive work environment and motivating teams to achieve excellence.

Overview

4
4
years of professional experience

Work History

Assistant Manager

Nando's Restaurant
10.2021 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Monitored sales trends to adjust pricing strategies for optimal profitability.

Education

Bachelor of Arts - Accounting

Charles Darwin University
Darwin, NT
12-2025

High School Diploma -

Ratnapura Convent of The Child Jesus
Sri Lanka
12-2014

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Time management
  • Team motivation
  • Staff training and development
  • Staff supervision
  • Staff management

Languages

English
Full Professional

Timeline

Assistant Manager

Nando's Restaurant
10.2021 - Current

Bachelor of Arts - Accounting

Charles Darwin University

High School Diploma -

Ratnapura Convent of The Child Jesus

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Rushani Dona