Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rutendo Zulu

FARLEY

Summary

Dynamic professional with proven expertise in task delegation and sales promotion, demonstrated at Porkys and Blue Track Investments. Excelled in boosting customer retention through exceptional service and meticulous attention to order accuracy. Skilled in complaint handling and inventory management, ensuring top-notch dining and shopping experiences. Achieved significant improvements in service quality and financial planning.

Overview

9
9
years of professional experience

Work History

Waitress Supervisor

Porkys
03.2019 - 08.2021
  • Boosted customer retention rates with exceptional service quality, personalized interactions, and prompt resolution of complaints or concerns.
  • Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
  • Assisted in hiring and training new waitstaff, ensuring excellent service levels were maintained at all times.
  • Provided detailed daily reports on sales figures resulting in better financial planning and budgeting.

Merchandiser

Blue Track Investments
10.2012 - 12.2018
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.

Education

No Degree - Disability And Aged Care

Quality Care Training Institute
Sydney, NSW

Aged Care ,Child Care ,First Aid

Chilton Au Pair
South Africa
08-2022

Skills

  • Task delegation
  • Complaint handling
  • Order accuracy
  • Sales promotion

Languages

English
Full Professional

Timeline

Waitress Supervisor

Porkys
03.2019 - 08.2021

Merchandiser

Blue Track Investments
10.2012 - 12.2018

No Degree - Disability And Aged Care

Quality Care Training Institute

Aged Care ,Child Care ,First Aid

Chilton Au Pair
Rutendo Zulu