Ruwaida Abid
LIVERPOOL,NSW
Summary
Dedicated professional with proven experience in customer service, notably at Kmart. Excelled in maintaining high standards of cleanliness and organization, enhancing customer satisfaction. Demonstrated reliability, teamwork, and a friendly demeanor, contributing to a positive shopping environment. Skilled in sales promotion, ensuring customer loyalty and repeat business.
Overview
3
3
years of professional experience
Work History
Retail Worker
Kmart
Liverpool, NSW
07.2023 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Fast Food Worker
Philliez
Chester Hill, NSW
09.2021 - 11.2022
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
- Supported kitchen staff by washing dishes promptly after use, allowing chefs more time to focus on preparing meals.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Operated kitchen equipment in accordance with manufacturer instructions.
Education
Currently Studying / Certificate I - General Education
Indie Collage
Liverpool, NSWCurrently Studying / Certificate I - Hospitality
Indie Collage
Liverpool, NSWSkills
- Patience and Empathy
- Reliability and punctuality
- Store Cleaning
- Cash Handling Accuracy
- Professional Appearance
- Sales Promotion
- Friendly and Helpful
- Customer Service
- Reliable and Responsible
- Honest and Dependable
- Team Cooperation
- Flexible Hours
Languages
Romanian
Native or Bilingual
English
Native or Bilingual
Arabic
Elementary
Timeline
Retail Worker
Kmart
07.2023 - Current
Fast Food Worker
Philliez
09.2021 - 11.2022
Currently Studying / Certificate I - General Education
Indie Collage
Currently Studying / Certificate I - Hospitality
Indie Collage