Summary
Overview
Work History
Education
Skills
Languages
PTE Academic – English proficiency certified.
Timeline
Generic

Ruwan Samarasekara

89 Strada Crescent, Wheelers Hill.

Summary

Dynamic and dedicated Store Team Member with hands-on experience at both Cargills Food City and Keells Super. Skilled in maintaining store cleanliness, hygiene, and safety while delivering excellent customer service. Strong communicator and team player, known for building positive relationships with customers and coworkers. Committed to ensuring a smooth, safe, and enjoyable shopping experience.

Overview

1
1
year of professional experience

Work History

Store Team Member

Cargills Food City Supermarket
04.2024 - 10.2024
  • Maintained general knowledge of departments to help customers quickly locate products and merchandise.
  • Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
  • Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
  • Developed strong relationships with regular customers which increased return visits.

Store Team Member

Keells Super
01.2024 - 03.2024
  • Cleaned counter areas, floor and restrooms to meet safety and sanitation regulations.
  • Maintained a clean and organized store environment, ensuring optimal shopping experience for customers.
  • Interacted positively with team members and customers to promote commitment to organization's vision and values.
  • Resolved customer complaints professionally, demonstrating empathy and commitment to excellent service.
  • Worked with team members to complete daily tasks on time.
  • Helped restock shelves and organised products in correct aisles.

Education

Bachelor of Engineering -

Swinburne University of Technology
Melbourne, VIC

Skills

  • Cleanliness and hygiene
  • Workplace safety
  • Store maintenance
  • Reliability and punctuality
  • Time Management
  • Customer Service
  • Teamwork & Communication
  • Shelf Restocking & Stock Rotation

Languages

English

PTE Academic – English proficiency certified.

 

PTE Academic Certification – Officially certified in English communication (speaking, writing, reading, and listening)

Timeline

Store Team Member

Cargills Food City Supermarket
04.2024 - 10.2024

Store Team Member

Keells Super
01.2024 - 03.2024

Bachelor of Engineering -

Swinburne University of Technology
Ruwan Samarasekara