Ryan Munro
Newstead
Summary
In my career thus far, I feel I have attained a varied skill-set. I have been a valuable employee showing an aptitude to perform successfully in multiple roles and exceed or expand upon role definitions for the benefit of the workplace. I am currently seeking new challenges and to expand upon my skill set whilst starting a lasting career.
Overview
12
12
years of professional experience
Work History
Direct Banking
Commonwealth Bank of Australia
08.2022 - 05.2024
- Assisting customer with banking queries in relation to products and services, Tier 2 Personal Advice Deposit Products Tier 2 RG146 Accreditation in General and/or Personal Advice in basic deposit and non-cash payment products and/or general insurance
- Maintained prompt and accurate services in person and over the phone to a high standard
Technical Assistant
Launceston Pathology - SRA
01.2022 - 06.2022
- Processing and data entry of patient information and specimen allocation
Sales Executive/Warehouse assistant/Equipment Assembly
Advanced Lifecare | Launceston, TAS
01.2021 - 12.2021
- Setting appointments with Healthcare professional's to assist in the sale of medical equipment to their clients and/or patients
- Working with people in vulnerable circumstances
Detailer/Parts Interpreter/Sales Executive
Jackson Motor Company/ Launceston Toyota | Launceston, TAS
10.2014 - 12.2020
- Parts Interpreter: Maintained prompt and accurate services in person and over the phone to a high standard
- Addressing of customer inquiries and regular problem solving
- Processing of orders and payments
- Communication and transferal of stock across state
- Delivery of spare parts to various businesses in Launceston
- Invoicing and inventory control using computer software/warehouse applications
- Sales Executive: Exceptional face to face service and communication skills
- Engaging with clients and prospective buyers in relation to their needs and suitability of vehicle ranges whilst maintaining and establishing a budget conscious approach.
Store Person/Customer Service Supervisor
Coles Supermarkets | Launceston, TAS
09.2012 - 10.2014
- Acquired multiple skills in various departments
- Customer service, filling and maintaining presentation of stock, EFTPOS transactions and cash handling, closing of registers, supervising of staff, general cleaning
- Stock Receiving
- Stock distribution.
Skills
- Conflict Resolution
- Customer Service
- Communication
- Problem Solving
- Retail Banking
- Management
- Sales
References
Sarah Sykes - Former admin (Jackson Motor Company) - 0488 098 199
Mitchell White - Former Finance Consultant (Launceston Toyota) - 0457 086 608
Timeline
Direct Banking
Commonwealth Bank of Australia
08.2022 - 05.2024
Technical Assistant
Launceston Pathology - SRA
01.2022 - 06.2022
Sales Executive/Warehouse assistant/Equipment Assembly
Advanced Lifecare | Launceston, TAS
01.2021 - 12.2021
Detailer/Parts Interpreter/Sales Executive
Jackson Motor Company/ Launceston Toyota | Launceston, TAS
10.2014 - 12.2020
Store Person/Customer Service Supervisor
Coles Supermarkets | Launceston, TAS
09.2012 - 10.2014
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