Ryan Smith
Buderim,QLD
Summary
Accomplished Senior IT Consultant and Entrepreneur with over 25 years of extensive experience in cloud technologies, cybersecurity, and strategic IT consulting. Expert in leveraging technical solutions to drive business transformation and growth, particularly within highly regulated sectors such as financial services. Demonstrates a robust capability in managing large-scale projects, enhancing cybersecurity measures, and fostering strong client relationships. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
30
30
years of professional experience
1
1
Certification
Work History
ICT Manager
Noosa Shire Council
Noosa, Australia
01.2024 - Current
- Lead 4 Teams of total 25 staff in Operations, Enterprise Applications, Records and GIS/Spatial
- I am responsible for ICT Branch Budget, Vendor Management, Cybersecurity, policy adherence, ICT Strategy and operational accuracy and efficiency of the teams
Founder & Lead Consultant
Navigator Technology Consulting
Brisbane, Australia
01.2023 - 01.2024
- Established a forward-thinking IT consultancy providing tailored Virtual CIO services, specializing in complex IT infrastructure and cloud transformations for the financial services sector
- Orchestrated a cybersecurity overhaul, enhancing Microsoft Secure Scores by implementing Zero Trust architectures and advanced threat protection strategies
- Spearheaded a cost-optimization initiative that reduced client operational costs by 30-35% through strategic Azure Cloud infrastructure redesigns and resource optimization
Sabbatical Skipper of 48' Leopard Catamaran Sailboat (SV Argo)
01.2021 - 01.2022
- Managed extensive ocean navigations, developing critical skills in risk management, strategic planning, and decision-making under pressure
Account Director
Lancom Technology
Brisbane, Australia
01.2019 - 01.2020
- Led the integration and strategic realignment of client services following a significant company merger, focusing on enhanced service delivery and client satisfaction
- Managed a landmark cloud migration project for a major banking client, transitioning their entire infrastructure to Azure Cloud which involved over 100 servers and 200 users
Co-Founder & Technical Director
Redbrick
01.2017 - 01.2019
- Company Overview: Merged with Lancom Technology in 2019
- Directed the development of strategic technology roadmaps for key accounts, leading to significant improvements in IT operations and compliance with stringent regulatory standards
- Championed multiple cloud migration projects, establishing robust disaster recovery solutions that aligned with strict RPO and RTO objectives
- Merged with Lancom Technology in 2019
Founder & Managing Director
Rytech IT Services
01.2005 - 01.2017
- Company Overview: merged with Redbrick in 2017
- Founded and grew a pioneering managed services provider, leading the company's transformation into a major IT service provider with over 100 diverse clients
- Innovated cloud-based solutions and disaster recovery strategies that significantly mitigated risks and enhanced data integrity for clients
- Merged with Redbrick in 2017
Field Engineer
Lateral Thinkers
, New Zealand
01.2002 - 01.2005
- Progressed to lead Field Engineer, managing critical IT support and infrastructure projects, significantly enhancing client system reliability and performance
Technical Specialist
DSR Inc
, South Africa
01.1999 - 12.1999
- Specialized in Toshiba Computer systems repair and warranty services, leading efforts to expand service offerings across the Southern African region
Technical Manager
Pinnacle ICT
, Zimbabwe
01.1995 - 01.1998
- Played a key role in establishing a new branch, focusing on mass PC sales and services, which became a significant player in the regional market due to strategic technical leadership and innovative production processes
Education
Microsoft MCP -
01.1999
Cambridge O Levels -
Peterhouse Boys
Marondera Zimbabwe01.1995
Skills
- Cloud Solutions & Infrastructure Management
- Cybersecurity Leadership & Compliance
- Strategic Account Management & Business Development
- Technical Project Management
- Client Engagement & Executive Consultation
- Budget management
- Vendor management
- Cloud computing
- IT strategy
- Client relationship management
- Team leadership
- Operational efficiency
- Risk management
- Technical support
- Regulatory compliance
- Network administration
Certification
Microsoft Certified Professional, 1999
Timeline
ICT Manager
Noosa Shire Council
01.2024 - Current
Founder & Lead Consultant
Navigator Technology Consulting
01.2023 - 01.2024
Sabbatical Skipper of 48' Leopard Catamaran Sailboat (SV Argo)
01.2021 - 01.2022
Account Director
Lancom Technology
01.2019 - 01.2020
Co-Founder & Technical Director
Redbrick
01.2017 - 01.2019
Founder & Managing Director
Rytech IT Services
01.2005 - 01.2017
Field Engineer
Lateral Thinkers
01.2002 - 01.2005
Technical Specialist
DSR Inc
01.1999 - 12.1999
Technical Manager
Pinnacle ICT
01.1995 - 01.1998
Microsoft MCP -
Cambridge O Levels -
Peterhouse Boys
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