Shaheryar(Sherry) Merchant
Bathurst,NSW
Summary
Experienced and results driven ICT professional with over 25 years of comprehensive expertise in technology leadership, managing IT operations and successful project delivery. Proficient at aligning IT strategies with business objectives, implementing innovative solutions, and optimising infrastructure to enhance operational efficiency. Dedicated to ensuring cyber security and delivering high-impact solutions for organisational success. Highly effective at problem solving, attention to detail and meeting deadlines.
Overview
7
7
years of professional experience
Work History
ICT Manager
Skill Set And Skill Set Senior College
04.2017 - 11.2023
Education
Bachelor of Science -
University of Karachi
KarachiWindows Server Administration Certification -
TAFE
Sydney, NSWSkills
- Team Leadership and Development - ICT management skills with a strategic leadership approach
- Project Management - Excellent project management with a focus on strategic planning and flawless execution
- IT Infrastructure Management - Experience with server virtualisation (eg, VMware, Hyper-V) Knowledge of storage solutions, backup systems, and disaster recovery
- Hardware troubleshooting - Efficient at trouble-shooting hardware from servers and workstations to printers, monitors and mobile devices
- Cloud Computing - Proficiency in cloud platforms such as AWS, Azure, or Google Cloud Skills in deploying and managing applications and services in the cloud
- Database Management - Knowledge of database systems like MS SQL, MySQL, Server and Oracle Ability to develop, implement, and administer database structures
- Cybersecurity - Familiarity with security best practices and protocols Ability to implement and manage security measures to protect against cyber threats
- Programming and scripting - Skilled in languages such as C, C#, NET, PHP, Python, Java, HTML, JQuery, PowerShell and Visual Basic Ability to write efficient and maintainable code for software development or automation
- IT Service Management - Knowledge of frameworks like ITIL Experience in implementing and optimising IT service processes
Personal Attributes
- Ethical conduct
- Time management
- Creativity and innovation
- Customer service orientated
- High attention to detail
- Resilient
- Problem-solving
- Effective communication
- Team collaboration
Timeline
ICT Manager
Skill Set And Skill Set Senior College
04.2017 - 11.2023
Bachelor of Science -
University of Karachi
Windows Server Administration Certification -
TAFE
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