Rylee Libeau
Gold Coast
Summary
Diligent Bartender with comprehensive background in high-volume dining environments. Consistently recognized for delivering exceptional service and ensuring guest satisfaction. Demonstrated ability to manage multiple tasks efficiently and foster team collaboration.
Overview
3
3
years of professional experience
Work History
Senior Waitstaff
Mozza Mozza
10.2024 - 12.2024
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
- Assisted in food preparation as directed while following instructions to meet specific dietary needs.
- Leveraged knowledge of table clearing techniques such as napkin folding and refilling condiments to reset table during and after dining service.
- Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
Senior Bartender
Sea World Cruises
02.2022 - 10.2024
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Adhered to strict cleanliness standards throughout all aspects of bar operations.
- Enhanced customer satisfaction by providing personalized drink recommendations and excellent service.
- Demonstrated expertise in various mixology techniques, enhancing presentation and overall product quality.
Ticket Agent
Ripley's Believe It or Not
08.2021 - 02.2022
- Used computerized ticketing systems to process ticket orders accurately and securely.
- Processed order transactions and provided customers with detailed itineraries, tickets, and receipts.
- Researched and resolved customer ticketing issues to promote satisfaction.
- Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints.
- Answered customer inquiries regarding ticket availability, pricing and event information.
Education
High School Diploma -
BUSY Schools
Southport, QLD11-2024
Certificate III - Hospitality Administration And Management
TAFE QLD
QLD07-2024
Skills
- Reliability and punctuality
- Order taking
- Flexible schedule
- POS system proficiency
- Fine dining experience
- Table setting
- Reservation management
- Food safety expertise
- Wine pairing
- Strong leadership
- Guest seating
- Cleanliness standards
Timeline
Senior Waitstaff
Mozza Mozza
10.2024 - 12.2024
Senior Bartender
Sea World Cruises
02.2022 - 10.2024
Ticket Agent
Ripley's Believe It or Not
08.2021 - 02.2022
High School Diploma -
BUSY Schools
Certificate III - Hospitality Administration And Management
TAFE QLD
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