Rylee Mackintosh
Deebing Heights
Summary
I'm a proactive and passionate Veterinary Nurse with 3 years of hands-on experience. I'm confident working independently and also thrive in a supportive team environment. I have a strong interest in both surgical and medical cases and am committed to continuously building my clinical skills and knowledge. I'm excited about the opportunity to join a team where I can continue to grow, contribute meaningfully, and support high standards of patient and client care.
Overview
10
10
years of professional experience
Work History
Senior Veterinary Nurse
Ripley Veterinary Hospital
09.2022 - Current
- The go-to for clinical queries, team coordination, and workflow decisions.
- Guided the flow of the day, including surgeries, medical patients, and priorities.
- Implemented new workplace processes after completion of additional development courses.
- Collaborated with veterinarians to assess and create treatment plans both medically and surgically and monitor patient progress effectively.
- Lead Orthopaedic Nurse responsible for stock ordering, client communication and coordinating all aspects of surgical care, from pre-operative booking and owner education to intra-operative support and post-operative recovery management.
- Veterinary liaison during veterinary consultations to support communication and treatment planning.
- Conduct independent nurse consultations, administering injections and providing patient care.
- Manage all orders for compounded medications efficiently.
- Skilled in taking dental radiographs, as well as performing dental scale and polish procedures independently.
- Skilled in acquiring diagnostic radiographs for accurate clinical assessment.
- Extensive surgical experience, including orthopaedic procedures and high ASA risk cases.
- Skilled in performing technical procedures such as jugular draws, IV catheter placement, and endotracheal intubation with confidence and accuracy.
- Experienced at running in-house diagnostics using IDEXX equipment, and managing external laboratory submissions, including pathology and specialised testing through IVP and IDEXX.
- Confident in performing CPR and managing emergencies, with a strong ability to perform under pressure in a high-workload, fast-paced veterinary settings.
- Admissions and discharges of surgical and medical cases, discussing post-care information, medications, risks associated as well as answering any client questions.
- Highly proficient in EzyVet and a fast learner if requiring further knowledge regarding software such as RX Works.
- Excellent team player with strong collaboration and communication skills.
Paralegal
Shine Lawyers
06.2022 - 09.2022
- Assisted in large-scale litigation by reviewing, organising and analysing extensive volumes of sensitive medical records related to the claims.
- Responsible for requesting and retrieving historical medical documentation from various healthcare providers.
- Maintained strict confidentiality and compliance with legal and privacy standards when handling personal and medical information.
- Communicated with empathy and professionalism when delivery difficult news about case outcomes or legal processes to clients with emotionally charged cases involving chronic pain, trauma and psychological distress.
- Supported legal teams in preparing documentation for court proceedings and liaising with clients to ensure accurate case information.
Business Support/Receptionist
Shine Lawyers
03.2022 - 06.2022
- Utilises internal systems to process information and conduct administrative tasks effectively.
- Responsible for the management of reception and all conference and meeting rooms.
- Acts as a principal point of contact, answering and screening phone calls, greeting visitors, referring inbound calls and taking enquiries.
- As required, provides support and assistance to the team with a range of general administrative duties
- Managed front desk operations, ensuring seamless visitor experience and effective communication.
- Trained new staff on office procedures, enhancing team performance and service quality.
Storekeeper/Socials Manager
Robe - Rebecca Kroon
09.2021 - 04.2022
- Developed marketing content such as blogs, promotional materials, and advertisements for social media.
- Increased customer engagement through social media.
- Improved page content, keyword relevancy, and branding to achieve search engine optimization goals.
- Open and closed the store efficiently and promptly, while successfully running the store by myself.
Customer service
IGA Pullenvale
05.2015 - 03.2022
- Created spreadsheets using Microsoft excel for the weekly roster
- Handled difficult customers in a fast-paced professional setting.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Gymnastic Coach
YMCA
04.2016 - 04.2017
- Teaching appropriate and required skills using suitable progressions and lesson plans and prepare participants for testing within the timeframe of the coaching plan.
- Developed lesson plans and routines for individual students to meet personal goals and abilities.
- Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement.
- Collaborated with coaches, students and administrators to run high-quality program.
Education
Cert IV - Veterinary Nursing
Australian College of Veterinary Nursing
07-2025
TPLO & Bonus Local Nerve Blocks Nurse
VetPrac - 3 Day Course06-2024
Chrysalis Leadership Program
Lincoln Institute - 4 Day Course05-2024
VSS Conference
03-2023
Cert III - Animal Studies
Australian College of Veterinary Nursing
12.2022
Certificate II - Sports Coaching
Kenmore State High School
01.2017
Intermediate Gymnastic Coaching Certificate - undefined
Gymnastics Australia
01.2016
Timeline
Senior Veterinary Nurse
Ripley Veterinary Hospital
09.2022 - Current
Paralegal
Shine Lawyers
06.2022 - 09.2022
Business Support/Receptionist
Shine Lawyers
03.2022 - 06.2022
Storekeeper/Socials Manager
Robe - Rebecca Kroon
09.2021 - 04.2022
Gymnastic Coach
YMCA
04.2016 - 04.2017
Customer service
IGA Pullenvale
05.2015 - 03.2022
Certificate II - Sports Coaching
Kenmore State High School
Intermediate Gymnastic Coaching Certificate - undefined
Gymnastics Australia
Cert IV - Veterinary Nursing
Australian College of Veterinary Nursing
TPLO & Bonus Local Nerve Blocks Nurse
Chrysalis Leadership Program
VSS Conference
Cert III - Animal Studies
Australian College of Veterinary Nursing
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