Ryota Watanabe
41/416 St Kilda ,VIC
Summary
Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Assistant
Golf Partner
Tokyo Japan
10.2022 - 05.2023
- Helped customers locate products and checked store system for merchandise at other sites.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
- Increase store sales by 15% in one year by improving foreign customer service.
Front of House Staff Member
Torissong
Melbourne, VIC
01.2021 - 12.2021
- Established welcoming atmosphere by greeting each guest warmly.
- Helped guests at tables when in need of assistance.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
Education
Bachelor of Business - Management
Monash University
Melbourne, VIC08.2024
High School Diploma -
Elwood College
Elwood, VIC12.2018
Middle School -
Tsurumaki
Tokyo Japan 03.2016
Skills
- Sales Expertise
- Stock Management
- Product and Service Sales
- Cultural Awareness
Certification
- Licensed RSA
Languages
English
Full Professional
Japanese
Native or Bilingual
Timeline
Sales Assistant
Golf Partner
10.2022 - 05.2023
Front of House Staff Member
Torissong
01.2021 - 12.2021
Bachelor of Business - Management
Monash University
High School Diploma -
Elwood College
Middle School -
Tsurumaki