Ryumon Ota
Cairns,QLD
Summary
I’m 23 years old from Japan. I came here as a working Holiday visa. I’m really like fishing especially lure fishing on boat and land based.
I used to work at Studio Ocean Mark that is popular fishing tool’s company in Japan.
And also I’ve worked at. Big Dipper in AmamiOshima Japan.. It’s the one of the most popular GT fishing boat in the world. I used to work here as deckhand.
Overview
4
4
years of professional experience
Work History
Tour Guide
HIS Cairns
05.2023 - Current
- Built personal relationships with guests to promote positive experiences.
- Communicated professionally with customers, answering questions and addressing concerns to boost satisfaction.
- Managed tour groups by keeping on schedule and quickly handling issues to promote positive experiences.
- Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.
- Provided suggestions and recommendations for activities, restaurants and accommodations to keep customers entertained after tour hours.
Office Worker
Studio Ocean Mark
03.2021 - 12.2022
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained digital and physical files for projects, business records and customer accounts.
- Uploaded new invoices and input contract terms.
- Created purchase orders and tracked invoices to avoid missed or delayed shipments.
- Supported staff on special assignments and ad hoc projects.
Skipper
Big Dipper
05.2020 - 12.2020
- Interacted with team members, encouraging each to be outgoing and offer excellent service to customers.
- Kept guest areas clean, removing trash and dirty dishes.
- Prioritized safety procedures when operating vessels, controlling speed, berthing and unberthing, giving optimal protection to crew and equipment.
- Planned routes and travel speeds to meet scheduling and delivery goals.
- Docked and undocked vessel using radios, depth finders, radars, lights, lighthouses and buoys to make safe and accurate operational decisions.
- Took responsibility for ship operations in cases of injury or illness.
Education
Bachelor Degree - Marine Biosciences
Tokyo University of Marine Biosciences And Technol
Tokyo03.2020
Skills
- Vendor Partnerships
- Special Events
- Answering Client Questions
- Services Promotion
- Weather Assessments
- Cleaning
- Event Planning
- Presentation Skills
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Tour Guide
HIS Cairns
05.2023 - Current
Office Worker
Studio Ocean Mark
03.2021 - 12.2022
Skipper
Big Dipper
05.2020 - 12.2020
Bachelor Degree - Marine Biosciences
Tokyo University of Marine Biosciences And Technol
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