Sabina Khatri
Canterbury,Australia
Summary
A self motivated Nursing Assistant who is able to accomplish all assigned responsibilities with minimal supervision. Extensive Knowledge of basic nursing procedures and as a true professional will always demonstrate compassion, dignity and respect when looking after the patients.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Housekeeping Supervisor
Meriton suites
North Sydney
03.2023 - Current
- Supervised and trained staff in housekeeping operations, ensuring adherence to standards of cleanliness.
- Resolved conflicts among staff members efficiently while maintaining professionalism at all times.
- Communicated guest service scores to drive improvement and higher guest satisfaction.
- Developed training programs to build employee performance, improve employee engagement and increase employee retention.
- Established and enforced procedures and work standards, promoting team performance and safety.
- Enforced rules and regulations set forth by management regarding health, safety and security policies.
CUSTOMER SERVICE
Mc Donald's
Wynyard
12.2022 - 03.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Presented clean and sanitized vehicle to customers for utmost satisfaction.
- Identified needs of customers promptly and efficiently.
Assistant in nursing- under supervision/ work placement
Markmoran
Little Bay, NSW
- To communicate and establish rapport with families, staff and volunteers
- To protect the rights of residents and ensures care provided maintains residents’ dignity and privacy
- To have an understanding of the internal/external complaints mechanism
- To respect the confidentiality of residents as well as other team members
- To attend the personal needs of the residents including all activities of daily Living like feeding them, showering, changing cloths, making their beds, social emotional support in accordance with the care plan and at the direction of the supervisor care leader/Duty Nurse
- To respect and support residents’ choice and decision
- To maintain hygiene/ safety practices in accompanying caring tasks
- To demonstrate an ability to complete appropriate incidents/ hazard reports
- To have awareness of practices and maintain a safe environment including fire safety, Evacuation and emergency procedures
- To maintain the workplace equipment
- To maintain hand washing techniques
- To follow correct Manual Handling Techniques
- To work with a team
- To fulfill duties allocated and prepared to alter routines to meet the needs of the residents.
Education
High School Diploma Uniglobe Secondary School, Kathmandu -
Uniglobe College
01.2021
School Leaving Certificate -
LRI School
01.2019
Bachelor of community service -
Stott’s college
Skills
- Effective communication
- Staff evaluations
- Organized
- Flexible and team work
- Punctual
- Patience
- Cultural sensitivity
- Problem-solving abilities
- Decision-Making
- Handling difficult situations in a calm way
Certification
- Certificate IV in Ageing support
- First Aid and CPR
- WWCC
- NSW Police Check
Languages
Nepali
Native/ Bilingual
English
Professional
Hindi
Professional
References
References available upon request.
Timeline
Housekeeping Supervisor
Meriton suites
03.2023 - Current
CUSTOMER SERVICE
Mc Donald's
12.2022 - 03.2023
Assistant in nursing- under supervision/ work placement
Markmoran
High School Diploma Uniglobe Secondary School, Kathmandu -
Uniglobe College
School Leaving Certificate -
LRI School
Bachelor of community service -
Stott’s college
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