Summary
Overview
Work History
Skills
Languages
Timeline
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Sabita Gurung

Melbourne,VIC

Summary

Dynamic professional with a proven track record of enhancing customer satisfaction and boosting sales at Senior Staff through expert cash handling and exceptional service. Skilled in allergen awareness and adept at fostering strong client relationships, leading to significant business growth at a Clothing Store. Demonstrates strong leadership and quick adaptability, ensuring financial stability and team productivity.

Overview

7
7
years of professional experience

Work History

F&B Attendant

Senior Staff
07.2023 - Current
  • Assisted in maintaining a clean and organized dining area, ensuring a pleasant atmosphere for guests.
  • Ensured food safety compliance by properly handling, storing, and serving food items according to established guidelines.
  • Collaborated with the kitchen team to ensure timely delivery of food orders, maintaining high-quality standards.
  • Boosted customer loyalty through friendly interactions and genuine care for their dining experience.
  • Improved team productivity by working collaboratively with colleagues to handle high-volume shifts.
  • Contributed to increased sales through upselling menu items and promoting daily specials.
  • Managed cash transactions efficiently, balancing registers at the end of each shift with accuracy and attention to detail.
  • Enhanced customer satisfaction by providing efficient and attentive service during busy periods.
  • Maximized table turnover rates through effective time management skills while still upholding excellent service standards for patrons.

All Rounder

Cafe
07.2022 - 09.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked flexible hours across night, weekend, and holiday shifts.

Manager Director

Clothing Store
03.2018 - 05.2023
  • Championed change management efforts, successfully guiding the organization through periods of transition and growth.
  • Increased revenue through strategic business development initiatives and strong client relationships.
  • Managed company budgets, ensuring financial stability and long-term profitability.
  • Built strong professional networks within the industry that led to increased referrals and partnership opportunities.
  • Negotiated contracts with vendors, securing favorable terms that reduced overall costs.
  • Expanded market presence through strategic partnerships and alliances, driving increased sales opportunities.
  • Implemented targeted marketing campaigns to increase brand awareness and customer acquisition rates.

Skills

  • Cash handling proficiency
  • Order taking accuracy
  • Allergen awareness
  • Table setting expertise

Languages

English
Full Professional
Korean
Limited Working
Japanese
Limited Working
Nepali
Native or Bilingual

Timeline

F&B Attendant

Senior Staff
07.2023 - Current

All Rounder

Cafe
07.2022 - 09.2024

Manager Director

Clothing Store
03.2018 - 05.2023

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Sabita Gurung