Sabrina Richardson
Summary
Organized and dedicated individual with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Consultant
Roses Only
05.2023 - Current
- Handled high call volumes while maintaining a courteous and professional demeanour.
- Provided personalised assistance for customers, ensuring their needs were met efficiently and effectively.
- Mentored new hires, providing guidance and support throughout their training period for optimal effectiveness in their roles.
Retail Sales Assistant
Mimco
10.2021 - 02.2024
- Assisted in inventory management, ensuring accurate stock levels for optimal sales performance.
- Contributed to a positive work atmosphere by consistently demonstrating a professional and positive attitude towards colleagues and customers alike.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Acted in higher duties role when managers were absent and aided in basic staff training.
Education
Bachelor of Business - Marketing And Human Resources
Queensland University
2026
Skills
- Notetaking
- Microsoft Office
- Customer Service
- Telephone Etiquette
- Mail handling
- Document Management
Accomplishments
2023 Hanworth House 'Labels on the Lawn' fundraising event - Raising $201,000 for Women's Legal Service Queensland.
Certification
- 2021 Queensland Certificate of Education
Timeline
Customer Service Consultant
Roses Only
05.2023 - Current
Retail Sales Assistant
Mimco
10.2021 - 02.2024
Bachelor of Business - Marketing And Human Resources
Queensland University
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