Sacha Bagley
East Ipswich
Summary
Gunggari woman with a strong commitment to supporting Aboriginal and Torres Strait Islander communities. Proven experience in program coordination and leadership, enhancing engagement and achieving positive outcomes for individuals facing systemic challenges. Advocates for breaking generational trauma through targeted community support initiatives.
Overview
25
25
years of professional experience
Work History
Community Justice Group/Murri Court Coordinator
Inala Wangarra
Inala
06.2025 - 08.2025
- Coordinated community programs and events to increase local engagement and participation.
- Developed communication materials for community outreach initiatives.
- Organized activities to foster community involvement and support.
- Managed day-to-day operations of the department including scheduling tasks and assigning duties.
- Provided leadership, insight and mentoring to Participants of MurriCourt
- Monitored project progress and provided updates to stakeholders.
- Delegated work to staff, setting priorities and goals.
- Trained employees on best practices and protocols to improve team effectiveness.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
- Analyzed financial activities of the department to share budgetary input with managers.
Brisbanes Programs Coordinator
MurriWatch
South Brisbane
11.2024 - 06.2025
- Coordinated daily operations to streamline support for community engagement initiatives.
- Scheduled community outreach events and activities to enhance participant engagement.
- Developed and maintained relationships with local organizations and stakeholders.
- Managed day-to-day operations of the department including scheduling tasks and assigning duties.
- Facilitated communication between different departments in order to resolve issues quickly.
- Maintained accurate records of departmental activities, ensuring clarity in budgets, personnel documents, and project timelines.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Delegated work to staff, setting priorities and goals.
- Monitored project progress and provided updates to stakeholders.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Recommended solutions related to staffing issues and proposed procedural changes to managers.
Cell Support Worker
MurriWatch
South Brisbane
09.2023 - 11.2024
- Trained new staff on operational procedures and safety protocols to ensure compliance and effective service delivery.
- Coordinated workflow with team members to enhance service delivery and streamline processes.
- Maintained accurate records of daily activities and incidents to support reporting and quality assurance.
- Communicated regularly with supervisors regarding progress of projects and completed tasks.
- Participated in team meetings to discuss improvements in services and operations.
- Maintained and updated filing, inventory and database systems, manually or using computer.
Support Worker
Brisbane diversionary Centre
04.2023 - 10.2023
- Provided immediate support to clients in crisis, ensuring their safety and well-being
- Skilled in de-escalating tense situations within the Diversion Centre clientele
- Offers one on one crisis support
- Engaged calmly with clients referred to the QPS, fostering a supportive environment
- Solved problems by quickly assessing situations, identifying resources, and creating solutions for immediate needs
- Worked independently and collaborated effectively within a team
- Strong understanding of Aboriginal and Torress Strait Islander culture
- Conduct welfare checks independently Maintain accurate case records
Commercial Cleaner
Bremer Cleaning
Ipswich
01.2021 - 03.2023
- Performed commercial cleaning at depots and facilities including racetrack, cement factory, and train maintenance facility; mixed and prepared cleaning chemicals; conducted stock-takes.
- Ipswich
- Cleaned and sanitized various commercial spaces to maintain hygiene standards.
- Operated cleaning equipment and tools for efficient surface maintenance.
- Managed waste disposal and recycling processes in compliance with regulations.
Bar Manager
Club Hotel
Gladstone
01.2009 - 01.2012
- Opened and closed facility, balanced registers, managed bar and restaurant service, trained and upskilled staff, provided gaming services including Keno, TAB, and Pokies, and conducted stock-takes.
- Gladstone
- Managed daily operations of bar, ensuring smooth service flow.
- Trained and supervised bar staff on service techniques and standards.
- Developed drink menus, incorporating seasonal ingredients and trends.
Commercial Cleaner
Kmart
Gladstone
01.2001 - 01.2003
- Gladstone
- Maintained cleanliness in commercial spaces using proper sanitation methods.
- Operated cleaning equipment like vacuums and floor scrubbers effectively.
- Followed safety protocols to ensure a secure working environment.
Service Attendant
Petroleum Fuels
Gladstone
01.2000
- Gladstone
- Maintained cleanliness and organization of fueling stations and service areas.
- Assisted customers with fuel purchases and answered product inquiries.
- Operated fueling equipment and conducted safety checks on machinery.
Waitress / Service Attendant
Dragon Garden
Gladstone
01.1999
- Gladstone
- Provided friendly and efficient service to enhance customer dining experience.
- Took customer orders accurately and communicated them to the kitchen staff.
- Assisted in setting up and clearing tables before and after service.
Education
Diploma of Community Services -
Aspire Training & Development
05-2026
Year 11 -
Gladstone State High School
01-1999
Hairdressing -
Gladstone Tafe
01-1997
Skills
- Case management
- Client engagement
- Community outreach
- Cross-cultural competence
- Communication skills
- Team collaboration
- Conflict resolution
- Problem solving
- Adaptability
- Independent work
- Enthusiasm and motivation
- Responsibility
References
Available upon request
Professional Development
- Gillian Coghill, Brisbane Coordinator, 0447596374
- Angela Costello, BDC Manager, 0427033431
Timeline
Community Justice Group/Murri Court Coordinator
Inala Wangarra
06.2025 - 08.2025
Brisbanes Programs Coordinator
MurriWatch
11.2024 - 06.2025
Cell Support Worker
MurriWatch
09.2023 - 11.2024
Support Worker
Brisbane diversionary Centre
04.2023 - 10.2023
Commercial Cleaner
Bremer Cleaning
01.2021 - 03.2023
Bar Manager
Club Hotel
01.2009 - 01.2012
Commercial Cleaner
Kmart
01.2001 - 01.2003
Service Attendant
Petroleum Fuels
01.2000
Waitress / Service Attendant
Dragon Garden
01.1999
Diploma of Community Services -
Aspire Training & Development
Year 11 -
Gladstone State High School
Hairdressing -
Gladstone Tafe