Sacha Thompson
North Fremantle,WA
Summary
Hard Working and passionate job seeker with Leadership experience as well as a team player with many years experience in the Aviation sector as well as health and fitness. Out going and friendly nature willing to work as a team player and accept any challenge with no complaint
Overview
34
34
years of professional experience
Work History
Cabin Supervisor
Network Aviation
10.2019 - Current
- Established strong teamwork among crew members, establish a leading by example leadership
- Streamlined pre-flight preparations, correct call backs and Precision Timing to establish On Time Departures
- Refresh on all Safety and Security protocols and Aircraft types and differences
- Establish Passenger loyalty and repeat business in exception customer service and use of Red Ap for
- Maintain a safe and respectful environment for both Crew and customers
- Ensured compliance with airline policies and federal aviation regulations with yearly Eps and Refresh coarses thru Workday
Yoga Instructor
Yogaworx, Awanjiwa Yoga, Sunsalutel Yoga
01.2006 - Current
- Enhanced client flexibility by incorporating customized stretching and yoga poses into daily routines.
- Improved students'' overall well-being through meditation and mindfulness practices in each class session.
- Cultivated a strong sense of community within the studio by organizing workshops, events, and group activities.
- Developed tailored yoga programs for clients with specific health concerns or injuries to ensure safe practice.
Sales and Marketing
Welleco
04.2017 - 08.2019
- Represented professional services to external audiences through various sales and marketing avenues.
- Planned, implemented, and tracked sales and marketing strategies to promote brand products.
- Prepared persuasive sales and marketing presentation materials to engage clients.
- Compiled and analyzed sales and marketing reports for marketing executives and provided executive summaries.
Flight Attendant
Ansett Airlines
04.1990 - 01.1997
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Ensured timely departures by assisting with boarding procedures and efficiently stowing luggage.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Increased customer loyalty through personalized interactions, promptly attending to concerns, and resolving issues professionally.
Education
No Degree -
Methodist Ladies' College
Claremont, WAOver 1000 Hours Certified To Teach Teacher -
Yoga Alliance Teacher Training Over 1000 Hours
India, Hong Kong, Australia, BaliCertificate in Secretary And Business Studies - Secretarial Studies And Office Administration
Hartles Business School
Perth06.1989
Diploma in Hospitality And Tourism And Japanese - Hospitality And Japanese
Fremantle College of Tafe
Fremantle, WA02.1987
Skills
- Safety Procedures
- on time performance
- fit and healthy
- emergency procedures
- customer service
- leadershp skills
- passenger assistance
- International Travel
- Task Delegation
- Airline regulations
- Personal grooming
- Document Verification
- Boarding Procedures
- Security Protocols
- Professional ethics
- Cross-cultural awareness
- Flight Announcements
- Uniform Standards
- Ground Support Coordination
- In-flight Entertainment
- Pre-Flight Briefings
- Post-Flight Reporting
- Safety Monitoring
- Guest Relations
- Policy Enforcement
- Decision-Making
- Procedure Implementation
- Performance Assessment
- Clear Communication
- Complaints Handling
- Infection Control
- Personnel Problem Management
- Conflict Resolution
- Problem-Solving
- Service Optimization
Timeline
Cabin Supervisor
Network Aviation
10.2019 - Current
Sales and Marketing
Welleco
04.2017 - 08.2019
Yoga Instructor
Yogaworx, Awanjiwa Yoga, Sunsalutel Yoga
01.2006 - Current
Flight Attendant
Ansett Airlines
04.1990 - 01.1997
No Degree -
Methodist Ladies' College
Over 1000 Hours Certified To Teach Teacher -
Yoga Alliance Teacher Training Over 1000 Hours
Certificate in Secretary And Business Studies - Secretarial Studies And Office Administration
Hartles Business School
Diploma in Hospitality And Tourism And Japanese - Hospitality And Japanese
Fremantle College of Tafe
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