Jordan Tea
Sydney,NSW
Summary
Dynamic retail professional with a proven track record at UNIQLO, excelling in customer service relationship building and effective store management standards. Recognized for effectively resolving customer issues and fostering loyalty in not only work relationships and communion, but also to company policies. I thrive in high-pressure environments whilst similarly juggling to ensure a welcoming atmosphere for all clients. I'm very flexible in scheduling and am committed to dedication and diligence to any given company.
Overview
1
1
year of professional experience
Work History
Retail Sales Associate
UNIQLO
01.2025 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Efficiently and eloquently handling clothing folding and management up to store standard
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Customer Service Cashier
Salvation Army Thrift Store
05.2024 - 12.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Education
Bachelor of Media - PR And Advertisement
University of New South Wales
Sydney, NSW11-2028
Skills
- Customer service
- Teamwork
- Problem-solving
- Reliability and punctuality
- Flexible schedule
- Relationship building
- Can extensively understand Laos
- Can moderately understand Thai
- Trend awareness
Availabilities:
Monday, Tuesday, Saturday and Sunday - All Day. Thursday - Late Night Shopping.
Timeline
Retail Sales Associate
UNIQLO
01.2025 - Current
Customer Service Cashier
Salvation Army Thrift Store
05.2024 - 12.2024
Bachelor of Media - PR And Advertisement
University of New South Wales
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