Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Saffron Knight

Auchenflower,QLD

Summary

Dedicated professional with experience in retail, customer service, and management roles. Strong background in team leadership, staff development, and ensuring excellent customer satisfaction. Skilled in problem-solving and adapting to new challenges. Seeking a management position to utilize my expertise and contribute to organizational growth.

Overview

7
7
years of professional experience

Work History

Café / Bakery Manager

Francy's Patisserie
09.2017 - 12.2018
  • Serving customers, making coffee, cash handling, opening the store, closing the store, milk / soft drink orders, making sandwiches / Bahn mi, slicing bread, training staff, Counting money / depositing money, Stock ordering, Waste count, and rosters.

Customer Service Assistant / Multiskilled in Other Departments

Woolworths
01.2012 - 01.2018
  • Customer service, Cash handling, serving cigarettes, Opening / closing the store, stocking shelves, slicing meat, temping fridges, checking dates, and working in the Front end, deli, long-life, produce.

Retail Sales Assistant

Tree of Life
09.2016 - 02.2017
  • Serving customers, upselling to reach sale targets, filling stock, KPIs, customer complaints, and writing up damaged goods.

Education

Bachelor of Business - Management and Employment Relations

Griffith University

Bachelor of Nutrition -

Torrens University
01.2022

Diploma of Nutrition -

Torrens University
01.2020

Skills

  • Management skills

  • Leadership

  • Communication

  • Customer service

  • Problem-solving

  • Teamwork

  • Training staff

  • Staff development

  • Opening/ Closing store

  • Adaptability

  • Food management experience

  • Employee Scheduling

References

(Must ask for the name Jamica Perera as I have legally changed my full name.)


  • Bjarke Wolff, Co-worker, Woolworths, 0478747522
  • Laura Pepper, Woolworths New Norfolk supervisor, 0416115816
  • Jo, Woolworths 2IC, 0419026228

Timeline

Café / Bakery Manager

Francy's Patisserie
09.2017 - 12.2018

Retail Sales Assistant

Tree of Life
09.2016 - 02.2017

Customer Service Assistant / Multiskilled in Other Departments

Woolworths
01.2012 - 01.2018

Bachelor of Business - Management and Employment Relations

Griffith University

Bachelor of Nutrition -

Torrens University

Diploma of Nutrition -

Torrens University

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Saffron Knight