Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Saffron Scott

Newcastle

Summary

Psychology graduate with a strong academic foundation, and demonstrated ability to work effectively in teams. Skilled in mentoring and team collaboration, consistently delivering results in fast-paced environments. Committed to professionalism and empathy in all interactions.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Gaming Attendant

Belmont 16s
11.2023 - Current
  • Delivered prompt and professional service to patrons on the gaming floor, including drink and machine assistance.
  • Training new staff on procedures and fostering confidence to be able to work independently
  • Assisted people in seeking help for problem gambling by providing information for local services and our venues' self-exclusion program.


Customer Service Attendant

Panthers Port Macquarie
01.2021 - 09.2023
  • Delivered exceptional customer service in a fast-paced environment.
  • Fulfilling reception duties, primarily answering phone calls from patrons, providing accurate information, and organizing restaurant and concert bookings.
  • Adhering to strict COVID-19 safety protocols in regard to sanitizing patron areas and enforcing vaccination policies.

Education

Bachelor of Psychology -

Charles Sturt University
10-2023

Skills

  • Professionalism
  • Active listening
  • Conflict resolution
  • Empathy
  • Team collaboration
  • Communication skills
  • Mentoring

Certification

  • Advanced Responsible Conduct of Gambling - November 2024

Timeline

Gaming Attendant

Belmont 16s
11.2023 - Current

Customer Service Attendant

Panthers Port Macquarie
01.2021 - 09.2023

Bachelor of Psychology -

Charles Sturt University

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Saffron Scott