Summary
Overview
Work History
Education
Skills
Personal Information
Career Aspirations
Certification
Languages
References
Timeline
Generic

Arwen-Louise goodwin-van de vorst

Rainbow beach,QLD

Summary

I am a highly motivated person seeking further employment to improve my skill and abilities. My current employment I am required to follow safety procedures and policies, Public and fellow employee safety is of the utmost importance and a regulatory requirement of my employment. I believe with my current skills and experience in the hospitality industry, I would be an asset to your company.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Sports, Food, Beverage and Gaming Attendant

Rainbow beach hotel ALH
, QLD
01.2022 - Current
  • Served diverse customers with alcoholic and non-alcoholic beverages
  • Oversaw upstairs function bar operations, ensuring sufficient stock and proper setup
  • coordinated with downstairs managers
  • Worked flexible hours daily, ranging from 9:30 am to 12:30 am
  • Monitored store activity to ensure safety of customers and staff members.
  • Handled customer complaints professionally while providing solutions in a timely manner.
  • Provided exceptional customer service to guests, ensuring their satisfaction with food and beverages.
  • Assisted in stocking supplies such as napkins, utensils, condiments. prior to meal services.
  • Assisted other staff members in setting up banquet events according to customer requests.
  • Communicated effectively with kitchen staff regarding customer orders.

Front of House

Somewhere over coffee
, QLD
10.2019 - Current
  • Directed front of house operations to deliver positive guest experiences through friendly service and attention to guest needs.
  • Performed daily opening and closing duties.
  • informed customers of wait times, took reservations and record to-go orders.
  • Maintained a neat, organized front of house area at all times.

Front of House

Eds beach bakery
05.2021 - 12.2022
  • Handled front of house responsibilities
  • Performed daily opening and closing duties
  • Handled customer inquiries in a professional manner, providing accurate information regarding products and services.
  • Provided excellent customer service by being friendly, courteous, patient, helpful and respectful to all customers.
  • Processed customer orders quickly and accurately, including cash and credit card payments.

Casual Waitress

Coffee rocks
07.2017 - 10.2017
  • In this position I worked as casual waitress serving food and coffee
  • I did basic cleaning, wiping tables, also cleaning and polishing cutlery
  • Greeted customers and provided menus.
  • Took orders for food and drinks and delivered them to guests.
  • Checked back with customers throughout meal service to ensure satisfaction.

Waitress and Kitchen Hand

Jilarty café
Rainbow Beach, QLD
  • I worked front of house as a waitress, and back of house as a kitchen hand.
  • Maintained a clean work station by restocking supplies, wiping down counters.
  • Greeted customers and provided menus.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Adhered to all health codes set forth by local authorities regarding food preparation and storage.

Education

Tin Can Bay
Tin Can Bay, QLD

Skills

  • Time Management
  • Attention to Detail
  • Customer Relations
  • Decision-Making
  • organization
  • Call handling
  • Active Listening
  • Telephone Etiquette
  • Multitasking Abilities
  • Professionalism
  • Continuous Improvement
  • Basic Math
  • Leadership
  • PPE use
  • PPE Compliance
  • Dependable and Responsible

Personal Information

Born yandina on the  05/03/02

live in rainbow beach qld 

i enjoy surfing, camping and four wheel driving 

i enjoy time with family and friends

Career Aspirations

I am a highly motivated female seeking employment in the mining industry. My current employment I am required to follow procedures and policies related to this industry. Public safety is of the utmost importance and a regulatory requirement of my employment. I believe with my current skills and experience in the hospitality industry, I would be an asset to your company.

Certification

  • RSA
  • RSG
  • SKIDSTEER
  • ROLLER
  • LAODER
  • GRADE 10 CERTIFICATE

Languages

English
Professional

References

  • chloe Hawkins. (manager) contact: 0448120053
  • Kristy Coffison. (manager) contact: 0434625464
  • Brooke Bignell. (old work friend) contact 0412132699

Timeline

Sports, Food, Beverage and Gaming Attendant

Rainbow beach hotel ALH
01.2022 - Current

Front of House

Eds beach bakery
05.2021 - 12.2022

Front of House

Somewhere over coffee
10.2019 - Current

Casual Waitress

Coffee rocks
07.2017 - 10.2017

Waitress and Kitchen Hand

Jilarty café

Tin Can Bay

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Arwen-Louise goodwin-van de vorst