Summary
Overview
Work History
Education
Skills
References
Contact
Education
Languages
Timeline
Generic

SAFIANA FARHAD

Truganina

Summary

Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.

Diligent assistant manager with strong foundation in managing daily operations and team leadership. Proven success in optimizing workflows and enhancing customer satisfaction. Demonstrated expertise in problem-solving and strategic planning to drive team performance.

Overview

4
4
years of professional experience

Work History

Assistant Manager

Yasmin Sumi
02.2023 - Current
  • Supported senior management by providing data-driven insights for strategic decision-making processes.
  • Oversaw daily operations, ensuring compliance with company policies and industry regulations while optimizing resources for maximum output.
  • Developed and implemented strategies for continuous improvement, resulting in increased operational effectiveness.
  • Conducted staff meetings to motivate staff members, address concerns, and questions, plan improvements and evaluate progress toward goals.


Crew Member

McDonald's
05.2021 - 11.2022
  • Committed McDonald's staff member with experience in high-pressure customer service conditions
  • Exhibited skill in providing outstanding service, effectively processing currency transactions, and keeping a clean and organised work environment
  • Is able to generate positive feedback from customers
  • Strong communication skills and ability to operate effectively in a team environment

Education

Bachelor of Psychology -

Monash University
Melbourne, VIC
11.2027

Skills

  • Effective time management
  • Teamwork
  • Communication
  • Teamwork and Collaboration

References

Nicholas Tseriotis, McDonald's, 0402515499

Yasmin Sumi, S & S Trading Australia P/L, 0430007567

Contact

Truganina, VIC 3029

Education

Melbourne, VIC,Melbourne, VIC

Languages

Bengali
Native or Bilingual
English
Native or Bilingual

Timeline

Assistant Manager

Yasmin Sumi
02.2023 - Current

Crew Member

McDonald's
05.2021 - 11.2022

Bachelor of Psychology -

Monash University

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SAFIANA FARHAD